New Accounts Specialist – Customer Growth & Service

Iowa State Bank; Le Mars (IA); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Dental Insurance

Vision Insurance

401(k) with Employer match

Paid STD, LTD, and Life Insurance

Paid Time Off

Volunteer Time Off

Parental Leave

Holiday Pay

Résumé du poste

Iowa State Bank in Sheldon is seeking a New Account Representative to deliver exceptional customer service and assist customers with opening and managing bank accounts. You will identify customer needs and recommend suitable products while ensuring compliance and accuracy in every transaction.

Daily duties include opening deposit accounts, handling teller transactions, answering inquiries, and cross-selling services.

Qualifications

• Strong customer service and communication skills.
• Proficiency with software and computer systems.
• Excellent attention to detail and organizational skills.
• Ability to work independently and as part of a team.

Responsabilités

• Greet customers and assess needs to provide exceptional service.
• Answer questions regarding bank products and services.
• Open new deposit accounts.
• Manage customer portfolios and cross-sell suitable products.
• Refer customers to other bank areas when appropriate.
• Resolve complex customer inquiries promptly and accurately.
• Perform teller duties and handle routine transactions.
• Balance and proof bank transactions; assist with bookkeeping as needed.
• May travel to other branches to provide coverage.

Connaissances

Customer service

Communication

Attention to detail

Teamwork

Outils

Software proficiency

Description du poste

Iowa State Bank in Sheldon is seeking a New Account Representative to deliver exceptional customer service and assist customers with opening and managing bank accounts. You will identify customer needs and recommend suitable products while ensuring compliance and accuracy in every transaction.

Daily duties include opening deposit accounts, handling teller transactions, answering inquiries, and cross-selling services.