Neurosurgery Surgical Services Coordinator

Penn Medicine, University of Pennsylvania Health System; Philadelphia (Philadelphia County); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Tuition assistance

Healthcare benefits

Job summary

Penn Medicine, a leading academic medical center, seeks a Surgical Services Associate in the Neurosurgery department at Hospital of the University of Pennsylvania. This full-time role coordinates patient activity for outpatient and surgical services, triages calls, schedules procedures, and handles billing and correspondence.

The position requires a high school diploma and 2+ years of medical office or customer service experience, with strong scheduling and communication skills.

Qualifications

• HS Diploma or GED required.
• 2+ years medical office or customer service experience; healthcare setting preferred.
• Experience with scheduling, billing support, and patient communications is expected.

Responsibilities

• Greet and direct patients; triage calls and relay messages to the team.
• Schedule surgeries, tests, and appointments; maintain accurate calendars.
• Prepare and process surgical billing and correspondence.
• Obtain procedural authorizations and manage prior authorizations for medications.
• Coordinate pre-operative testing, imaging, and documentation for surgical cases.
• Provide general administrative support and proficiency with practice systems.

Skills

Patient communication

Scheduling

Team collaboration

Customer service

Education

HS Diploma/GED

2+ years Medical office experience

Tools

EMR systems

Job description

Penn Medicine, a leading academic medical center, seeks a Surgical Services Associate in the Neurosurgery department at Hospital of the University of Pennsylvania. This full-time role coordinates patient activity for outpatient and surgical services, triages calls, schedules procedures, and handles billing and correspondence.

The position requires a high school diploma and 2+ years of medical office or customer service experience, with strong scheduling and communication skills.