Neurosurgery Patient Scheduler & Admin Specialist

Mayfield Clinic, Inc.; Cincinnati (OH); On-site; USD 32,000 - 48,000; Full time

Job summary

Mayfield Clinic, Inc. is seeking a compassionate Medical Secretary/Scheduler to support patients and keep Neurosurgery providers moving forward.

The role covers patient communication, scheduling, surgical coordination, and administrative support in a fast-paced environment. The ideal candidate brings a High School diploma and at least 2 years of experience in an administrative/medical secretary capacity, with strong empathy, communication, and multitasking abilities.

Qualifications

• High School graduate.
• Minimum 2 years of experience in an administrative assistant and/or medical secretary role preferred.

Responsibilities

• Develop and maintain a corporate culture that supports the clinic's mission and values.
• Liaise between physician and patient, relay instructions, and ensure physician availability.
• Maintain the physician’s calendar for patient and administrative events and handle internal communications.
• Document all patient interactions in the medical record promptly and thoroughly.
• Schedule and process hospital admissions and surgery requests; obtain authorizations.
• Oversee transcription of dictation and correspondence to ensure timely processing.

Skills

Neurosurgery knowledge

Customer service

Multitasking

Communication skills

Empathy

Teamwork

Computer proficiency

Education

High School diploma

Job description

Mayfield Clinic, Inc. is seeking a compassionate Medical Secretary/Scheduler to support patients and keep Neurosurgery providers moving forward.

The role covers patient communication, scheduling, surgical coordination, and administrative support in a fast-paced environment. The ideal candidate brings a High School diploma and at least 2 years of experience in an administrative/medical secretary capacity, with strong empathy, communication, and multitasking abilities.