Neurosurgery Scheduler & Patient Care Coordinator

Mayfield Clinic, Inc.

Crestview Hills (KY)

On-site

USD 34,000 - 45,000

Full time

11 days ago

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Job summary

Mayfield Clinic, Inc. is seeking a compassionate Medical Secretary/Scheduler to support patients and keep Neurosurgery providers moving forward.

You will manage patient communications, scheduling, and surgical coordination in a fast-paced setting, ensuring timely information flow and accurate recordkeeping. Ideal candidates have a High School diploma and 2+ years in administrative or medical secretary roles, with strong customer service, empathy, and multitasking abilities to thrive in this

Qualifications

High School graduate.
Minimum 2 years of experience in an administrative assistant and/or medical secretary role preferred.

Responsibilities

Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic.
Act as a liaison between the physician and the patient by providing the patient with instruction from the physician, advising the physician of the patient's needs, and assuring that the physician is available to the patient whenever necessary, in person or by telephone.
Maintain the physician’s calendar for both patient and administrative events. Handle all internal communications in an efficient, professional, and courteous manner.
Document all patient interactions promptly and thoroughly into the patient’s medical record. Maintain the internal order and arrangement of the patient medical record, including a record of phone calls, changes in prescriptions, etc.
Schedule and process hospital admission and surgery requests. Obtain insurance authorizations.
Type or oversee the transcription of all dictation and correspondence, ensuring that all physician dictation is processed on time.