Neurosurgery Clinic Administrative Assistant

Atrium Health; Charlotte (NC); On-site; USD 29,000 - 43,000; Full time

Job summary

Atrium Health in Charlotte, NC is seeking a full-time Medical Office Assistant in Neurosurgery. You will handle front-desk duties, patient check-in, insurance verification, and coordination of appointments and referrals.

The role supports clinical staff, maintains patient records, and participates in quality control with standard safety practices. Schedule is Monday–Friday, 8:00 AM–4:00 PM, with a pay range of $20.80–$31.20/hour.

Qualifications

• 2 years of related experience or combination of education/experience.
• Experience taking patient vital signs preferred.
• Knowledge of medical terminology and CPT/ICD9 coding preferred.
• High school diploma or GED.

Responsibilities

• Answers telephones, respond to questions, take messages or transfer calls as appropriate.
• Schedules appointments and referrals as needed. Performs patient check in, registration and insurance verification as directed. Handles cash/credit collections and the reconciliation process.
• Clinical support in the delivery of clinical care and provides patient education and discharge instructions.
• Reinforces discharge instructions from the provider and assists patients in obtaining additional services or referrals.
• Maintains site quality control logs, specimen labeling, OSHA and HIPAA compliance, and ensures safety and infection control standards.

Skills

Communication

Computers

Time management

CPR

Education

2 years related experience

Vital signs experience preferred

Medical terminology/CPT/ICD9 knowledge preferred

High school diploma or GED

Job description

Atrium Health in Charlotte, NC is seeking a full-time Medical Office Assistant in Neurosurgery. You will handle front-desk duties, patient check-in, insurance verification, and coordination of appointments and referrals.

The role supports clinical staff, maintains patient records, and participates in quality control with standard safety practices. Schedule is Monday–Friday, 8:00 AM–4:00 PM, with a pay range of $20.80–$31.20/hour.