Neurology Patient Educator – Access & Support

Acadia Pharmaceuticals; Charleston (SC); On-site; USD 110,000 - 137,000; Full time

Benefits offered by this job

Equity packages

401(k) plan

Employee stock purchase plan

Paid time off

Job summary

Acadia Pharmaceuticals in Charleston, SC seeks a Patient Educator to empower patients and caregivers navigating Parkinson’s Disease Psychosis. You will deliver disease-state education, discuss options including NUPLAZID®, and ensure smooth handoffs to ACADIA Connect and PAMs for coverage and affordability.

You’ll work with Neurology and Long-Term Care sales teams, provide resources, and build trusted relationships across communities while meeting travel requirements to reach patients regionally.

Qualifications

• Bachelor’s degree in nursing, social work, psychology, or related healthcare field.
• 3–5 years of pharma experience in patient education, patient navigation, or pharmaceutical patient support services.
• Knowledge of neurology, psychiatry, or movement disorders preferred.
• Ability to meet travel requirements, including driving and overnight stays; air travel as needed.
• Excellent communication, interpersonal, and active listening skills.
• Experience collaborating across marketing, patient support services, advocacy, and field-based teams.
• Familiarity with compliance standards for patient-facing pharmaceutical roles.

Responsibilities

• Deliver pre-prescription (pre-NBRx) disease state education to patients and caregivers via small group meetings and presentations to advocacy groups, community-based organizations, and professional societies.
• Provide information regarding product efficacy, safety, and access support available through ACADIA Connect to patients and/or caregivers who have opted in through various programs.
• Offer approved educational resources helping patients and caregivers understand their disease and empower them to talk to their doctor about PDP.
• Distribute approved educational materials to enhance patient and caregiver awareness of PDP and potential treatment with NUPLAZID®.
• Build trusting relationships to ensure patients and caregivers feel supported throughout their journey.
• Collaborate with Patient Access Managers (PAMs) to address patient or caregiver questions related to coverage, reimbursement, and affordability.
• Facilitate the referral and transition process for patients into ACADIA Connect for comprehensive access assistance.
• Partner primarily with Neurology Sales Specialists and Long-Term Care Sales Specialists to ensure community-based healthcare providers are aware of Patient Educator resource provided by ACADIA.
• Respond to inquiries generated through patient/caregivers, key customers, community organizations, and/or advocacy events.
• Collaborate with community-based organizations, advocacy organizations, and professional societies to support patient and caregiver education programs.
• Provide feedback and insights to the marketing team to improve patient engagement and educational initiatives.

Skills

Empathy

Communication

Active listening

Collaboration

Education

Bachelor’s degree in nursing, social work, psychology, or related healthcare field

Job description

Acadia Pharmaceuticals in Charleston, SC seeks a Patient Educator to empower patients and caregivers navigating Parkinson’s Disease Psychosis. You will deliver disease-state education, discuss options including NUPLAZID®, and ensure smooth handoffs to ACADIA Connect and PAMs for coverage and affordability.

You’ll work with Neurology and Long-Term Care sales teams, provide resources, and build trusted relationships across communities while meeting travel requirements to reach patients regionally.