Neurology Field Service Install & Training Pro

Natus Medical; Newark (NJ); Hybrid; USD 67,826 - 88,998; Part time

Job summary

Natus Medical in Newark, NJ is looking for a Field Service Installation Specialist to support installations and configurations of neurology systems. The role involves customer training, maintaining documentation, and ensuring compliance with standards.

The ideal candidate should possess strong hardware installation and software configuration skills alongside excellent communication abilities. This position requires extensive travel and a customer-first mindset.

Qualifications

• 1+ year relevant experience with installations and troubleshooting, preferably in medical devices.
• Strong communication skills for customer interactions.
• Ability to work independently in dynamic environments.

Responsibilities

• Support installations and configurations of neurology systems.
• Deliver customer training during installations.
• Maintain accurate CRM documentation.
• Diagnose and escalate product issues as needed.

Skills

Hardware installation skills

Software configuration

Customer-facing communication

Problem-solving abilities

Technical knowledge of Windows OS

Education

Bachelor's degree

Tools

Active Directory

Networking concepts

Job description

Natus Medical in Newark, NJ is looking for a Field Service Installation Specialist to support installations and configurations of neurology systems. The role involves customer training, maintaining documentation, and ensuring compliance with standards.

The ideal candidate should possess strong hardware installation and software configuration skills alongside excellent communication abilities. This position requires extensive travel and a customer-first mindset.