Neurology Field Service Install & Training Pro

Natus Medical; Boston (MA); Hybrid; USD 67,826 - 88,998; Full time

Job summary

Natus Medical is seeking a Field Service Installation Specialist to support the installation of neuro solutions across customer sites. You will work as part of a project team to ensure systems are installed effectively and meet customer requirements.

Ideal candidates will have experience with hardware installations, excellent communication skills, and a customer-first mindset. This position requires extensive travel and knowledge of current technology and network infrastructure.

Qualifications

• 1 year of relevant experience in installations and troubleshooting.
• Medical Device experience preferred.
• Strong attention to detail.

Responsibilities

• Support installations according to company standards.
• Execute installation activities effectively.
• Maintain CRM documentation accurately.

Skills

Strong hardware installation skills

Excellent customer communication

Problem-solving and issue resolution

Knowledge of network infrastructure

Education

Bachelor's degree or higher from an accredited college

Tools

Microsoft Windows

Active Directory

TCP/IP networking

Job description

Natus Medical is seeking a Field Service Installation Specialist to support the installation of neuro solutions across customer sites. You will work as part of a project team to ensure systems are installed effectively and meet customer requirements.

Ideal candidates will have experience with hardware installations, excellent communication skills, and a customer-first mindset. This position requires extensive travel and knowledge of current technology and network infrastructure.