Field Service Install Engineer (Contractor)

Natus Medical Incorporated; Pittsburgh (Allegheny County); On-site; USD 67,000 - 90,000; Full time

Job summary

Natus Medical Incorporated is seeking a Field Service Installation Specialist - Contractor to support neurology system installations across customer sites in the USA. You will handle installation, configuration, and basic training while ensuring compliance with company standards and customer requirements.

The role emphasizes strong technical execution, teamwork, and a professional, customer-focused approach.

Qualifications

• Bachelor's degree is preferred but not required.
• Minimum 1 year experience in installations, training, and troubleshooting; medical device experience preferred.
• Strong hardware installation and software configuration skills.
• Excellent written and verbal communication; professional customer interactions.

Responsibilities

• Support neurology system installations at customer sites as assigned.
• Perform installation activities per standards and customer expectations.
• Deliver basic customer training during installations or sessions.
• Maintain CRM documentation and project notes accurately.
• Escalate issues to meet service level expectations and provide feedback to teams.

Skills

Hardware installation

Software configuration

Customer communication

Problem solving

Travel readiness

Education

Bachelor's degree or higher

Tools

Windows OS

Active Directory

Networking basics

Job description

Natus Medical Incorporated is seeking a Field Service Installation Specialist - Contractor to support neurology system installations across customer sites in the USA. You will handle installation, configuration, and basic training while ensuring compliance with company standards and customer requirements.

The role emphasizes strong technical execution, teamwork, and a professional, customer-focused approach.