Neurology Clinic Front Desk Coordinator

IMS Care Center; Avondale (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Disability insurance

Life insurance

Paid time off

401K plan

Job summary

IMS Care Center in Avondale, AZ, is seeking a Front Office Representative for its Neurology clinic. The role centers on phone support, patient check-in/out, scheduling, and basic insurance coordination to ensure smooth patient flow and accurate billing.

The ideal candidate has at least 1 year of customer service experience, insurance verification skills, and proficiency with Athena. Strong communication and organizational abilities are essential for success.

Qualifications

• High School Diploma or GED required.
• At least 1 year of customer service experience.
• Verification of insurance experience.
• Experience with Athena system is a plus.
• Excellent communication and organizational skills.
• Ability to plan, coordinate and organize front office tasks and workflow.

Responsibilities

• Coordinates and manages physician clinic schedules.
• Welcomes patients and explains services, payments, and billing.
• Verifies demographics and scans insurance cards; files forms.
• Schedules appointments, tests, procedures; directs walk-ins.
• Collects co-pays/deductibles; reviews balances and issues receipts.
• Answers calls and routes to appropriate staff; maintains front desk.
• Keeps front office clean and supports daily operations.

Skills

Customer service

Insurance verification

Communication

Organizational skills

Scheduling

Teamwork

Education

High School Diploma or GED

Tools

Athena

Microsoft Office

Scheduling software

Email applications

Job description

IMS Care Center in Avondale, AZ, is seeking a Front Office Representative for its Neurology clinic. The role centers on phone support, patient check-in/out, scheduling, and basic insurance coordination to ensure smooth patient flow and accurate billing.

The ideal candidate has at least 1 year of customer service experience, insurance verification skills, and proficiency with Athena. Strong communication and organizational abilities are essential for success.