Neurology Clinic Admin Specialist (Bilingual)

DHR Health; Mission (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

DHR Health in Mission, TX seeks a Clinic Office Specialist to support Neurology Medpoint with front desk duties, patient check-in, scheduling, and insurance verification. The role emphasizes accurate data entry and high-quality patient interactions in a fast-paced clinic environment.

The ideal candidate has 2+ years of medical office receptionist experience, bilingual English/Spanish, and strong communication skills. This is a full-time daytime position with potential travel as needed.

Qualifications

• High School/GED preferred.
• Medical Office Specialist certification preferred.
• Computer skills required with knowledge of Microsoft Office suite.
• Good written and verbal communication skills required.
• Bilingual – English/Spanish required.

Responsibilities

• Promotes the facility mission, vision and values by effectively communicating them to others. Considers mission, vision and values in developing services, standards and practices.
• Working the reception desk, greeting and communicating with patients and providers
• Registering patients ensuring to get correct personal and insurance information and entering that into the practice management system
• Scheduling, canceling, and rescheduling patient appointments
• Reminding patients of upcoming appointments and tracking missed appointments, no show and cancellations
• Answering multiple telephones and accurately documenting messages
• Forwarding telephone calls appropriately and following up on return calls
• Taking appropriate and understandable messages for staff and providers from callers who leave messages
• Checking-in patients and properly documenting registration
• Insurance verification and verification of patient demographics
• Authorizing procedures or surgeries, as needed
• Filing or retrieving medical records and delivering to appropriate providers or departments as needed
• Filing patient and administrative files
• Copying, scanning and faxing duties
• Collecting co-pays and cash from patients, getting authorization on credit cards
• Cash balancing and deposit log reconciliation and maintenance
• Entering charges, payments, and balancing the day in the computer
• Preparing charge sheets for billing vendor in the appropriate format including all necessary paperwork
• Other duties as assigned
• May require occasional traveling

Skills

Receptionist experience in medical/eye

Bilingual English/Spanish

Verbal communication

Written communication

Education

High School/GED

Medical Office Specialist certification

Computer skills (Microsoft Office)

Good written and verbal communication

Bilingual – English/Spanish

Tools

Microsoft Office

Job description

DHR Health in Mission, TX seeks a Clinic Office Specialist to support Neurology Medpoint with front desk duties, patient check-in, scheduling, and insurance verification. The role emphasizes accurate data entry and high-quality patient interactions in a fast-paced clinic environment.

The ideal candidate has 2+ years of medical office receptionist experience, bilingual English/Spanish, and strong communication skills. This is a full-time daytime position with potential travel as needed.