Neuro Diagnostics Training Specialist (Remote; Frequent Travel)

Natus Medical Incorporated; Charlotte (NC); Remote; USD 85,000 - 105,000; Full time

Job summary

Natus Medical Incorporated is seeking a Clinical Applications Specialist (Trainer) to deliver high-quality clinical training for our neurodiagnostic solutions. You will train customers onsite and remotely, post-installation, and collaborate with Service, Sales, and Technical teams to optimize customer adoption and patient outcomes.

This role requires extensive travel (75%) and close coordination with cross-functional teams, ensuring compliance with Quality System procedures and maintaining

Qualifications

• Bachelor's degree in a clinical or scientific discipline preferred; equivalent combination of education, certification, and directly relevant clinical experience will be considered.
• 5 years of relevant experience in a clinical setting is required
• Teaching experience is strongly recommended, but not required

Responsibilities

• Deliver onsite and remote clinical training for new installations, upgrades, and ongoing customer education
• Provide structured follow-up training to ensure effective adoption post-installation
• Adapt training approach to different user groups and clinical environments
• Act as clinical liaison between customers and the Technical Service team
• Proactively identify, address, and upscale customer issues and needs as appropriate
• Plan and perform smaller neurodiagnostic system installations in line with company standards and customer requirements
• Provide pre-sale clinical education and product demonstrations to prospective customers as required
• Complete all required administrative tasks and maintain accurate records in the CRM system
• Stay up-to-date with all Quality System procedures related to this job and use only approved documentation

Skills

Communication

Training delivery

Relationship building

Multi-tasking

Clinical credibility

Education

Bachelor's degree in clinical/scientific discipline

Job description

Natus Medical Incorporated is seeking a Clinical Applications Specialist (Trainer) to deliver high-quality clinical training for our neurodiagnostic solutions. You will train customers onsite and remotely, post-installation, and collaborate with Service, Sales, and Technical teams to optimize customer adoption and patient outcomes.

This role requires extensive travel (75%) and close coordination with cross-functional teams, ensuring compliance with Quality System procedures and maintaining