Remote Clinical Applications Trainer - Neurodiagnostics

Natus Newborn Care - Seattle; Philadelphia (Philadelphia County); À distance; USD 90 000 - 120 000; Plein temps

Résumé du poste

Natus Neuro is seeking a Clinical Applications Specialist (Trainer) to deliver high-quality clinical training to customers during and after system installation. You will enable effective adoption of neurodiagnostic solutions, improving workflows, user confidence, and patient outcomes, with extensive travel and cross-functional collaboration.

The role requires on-site and remote training, documentation in CRM, and adherence to Quality System procedures.

Qualifications

• Bachelor’s degree in a clinical or scientific discipline preferred; equivalent combination of education, certification, and directly relevant clinical experience will be considered.
• 5 years of relevant experience in a clinical setting is required
• Teaching experience is strongly recommended, but not required

Responsabilités

• Deliver onsite and remote clinical training for new installations, upgrades, and ongoing customer education
• Provide structured follow-up training to ensure effective adoption post-installation
• Adapt training approach to different user groups and clinical environments
• Act as clinical liaison between customers and the Technical Service team
• Proactively identify, address, and elevate customer issues and needs as appropriate
• Plan and perform smaller neurodiagnostic system installations in line with company standards
• Provide pre-sale clinical education and product demonstrations to prospective customers as required
• Complete all required administrative tasks and maintain accurate records in the CRM system
• Stay up-to-date and follow all Quality System procedures related to this job
• Use only approved documentation in line with company guidelines
• Maintain a high level of clinical expertise and keep all required certifications current through continuing education
• Participate in product and internal training to stay current with software and hardware developments
• Support the development and ongoing improvement of training materials
• Contribute to the team’s success by embracing our North Star guiding principles and behaviors

Connaissances

Clinical training delivery

Customer education

Relationship building

Multitasking

Clinical credibility

Formation

Bachelor’s degree in a clinical or scientific discipline

Teaching experience (recommended)

Outils

EEG systems

Polysomnography equipment

EMG/NCV systems

Description du poste

Natus Neuro is seeking a Clinical Applications Specialist (Trainer) to deliver high-quality clinical training to customers during and after system installation. You will enable effective adoption of neurodiagnostic solutions, improving workflows, user confidence, and patient outcomes, with extensive travel and cross-functional collaboration.

The role requires on-site and remote training, documentation in CRM, and adherence to Quality System procedures.