Network Technician - IT Infrastructure & Security

Jackson College; Summit Township (MI); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Flexible schedule

Equal Opportunity Employer

Job summary

Jackson College in Michigan seeks an IT support professional to maintain local and remote networks, storage, and server activities across college locations. You will assist with configuration, installation, and maintenance of network hardware and software, and help manage the backend infrastructure.

The role emphasizes security, uptime, and collaboration with departments to resolve IT issues, with potential for weekend/evening work and a focus on following college policies and disaster recovery

Qualifications

• Basic knowledge of Windows, software troubleshooting, and network protocols.
• Familiarity with LAN and Virtual Machine design, deployment, support, and monitoring.
• Proficiency in Microsoft Office tools.
• Understanding of data backup storage and recovery systems.
• Willingness to learn and use relevant technologies.
• Ability to work under supervision and as part of a team.
• High school diploma or equivalent; some college or technical training preferred.
• Valid driver's license.

Responsibilities

• Assist with the configuration, installation, and maintenance of network hardware and software.
• Support the management of the Jackson College backend network and computer infrastructure.
• Help install and test network components and software upgrades.
• Aid in the research and management of network security systems.
• Help maintain and monitor network performance.
• Report information security threats to IT management as instructed.
• Help perform routine updates for servers and server infrastructure.
• Become familiar with JC IT network standards, policies, and support procedures.
• Collaborate with other departments to help resolve IT related issues.
• Support the development and implementation of disaster recovery procedures.
• Assist with logging and analyzing network trends.
• Learn and recommend performance driven alternatives for supported services.
• Provide technical support under supervision for the Solution Center.
• Responsible for understanding, supporting and actively demonstrating the College’s beliefs, values, mission, and vision and being in agreement to be evaluated by same.

Education

Two years of related experience

Tools

VMware

Microsoft System Center Configuration Manager

Helpdesk software

Job description

Jackson College in Michigan seeks an IT support professional to maintain local and remote networks, storage, and server activities across college locations. You will assist with configuration, installation, and maintenance of network hardware and software, and help manage the backend infrastructure.

The role emphasizes security, uptime, and collaboration with departments to resolve IT issues, with potential for weekend/evening work and a focus on following college policies and disaster recovery