Network Engineer I / Information Technologist I at MSU Information Technology

Wayne State University; East Lansing (MI); Híbrido; USD 50.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health care and dental coverage

Educational benefits

Base retirement program with matching contribution

Descripción de la vacante

Michigan State University (MSU) is seeking candidates for network support positions within its IT Infrastructure Support team. Responsibilities include monitoring network performance, ensuring system reliability, and collaborating with staff for technical issues. With a commitment to quality, MSU offers an extensive benefits package including healthcare and educational assistance.

As an integral part of the university's operations, this role offers flexibility in a remote-friendly environment, allowing you to work collaboratively while maintaining critical systems.

Formación

• One to three years of related work experience in areas like systems administration or customer support.
• Network certifications preferred.
• Experience at a higher education institution is a plus.

Responsabilidades

• Monitor network performance and capacity.
• Ensure system availability and reliability.
• Administer devices and services.

Conocimientos

Knowledge of networking protocols such as TCP/IP

Experience with monitoring and network diagnostic tools

Knowledge of both wired and wireless infrastructure

Educación

Four-year college degree in a related field

Herramientas

Network analytics tools

Descripción del empleo

The MSU IT Infrastructure Support team consists of experienced networking professionals from various backgrounds tasked with the planning, installation, operation, and maintenance of the critical infrastructure essential to the university's daily functions. Our mission is centered on the stewardship and administration of the university's infrastructure, which includes wired and wireless networks, DDI (DNS, DHCP, and IPAM), switching and routing, and telecommunications. The team is instrumental in maintaining the technological foundation that supports the university's operations. This position reports to the Network Operations Manager. Duties include:

• Monitor network performance and capacity
• Ensure system availability and reliability
• Administration of various devices and services
• Maintenance of system configurations
• Configuration and change management policy adherence
• Customer and technical staff collaboration for issue resolution
• 24x7x365 on‑call incident response rotation
• Additional tasks as assigned

Michigan State University (MSU) is ranked #30 among public universities and #63 overall in U.S. News & World Report’s America’s Best Colleges 2025. Located in East Lansing, three miles east of the state’s capitol, the MSU community includes more than 12,000 faculty, academic and support staff, as well as over 51,000 students. MSU offers an extensive benefits package to its employees including health care, prescription, and dental coverage, and a base retirement program with a university matching contribution, as well as basic life insurance. In addition, MSU offers educational benefits including a course fee courtesy program and educational assistance.

MSU Information Technology provides the primary leadership for strategic, financial, and policy initiatives affecting information technology (IT) across MSU. MSU IT offers technology resources that support MSU’s mission of providing education, conducting research, and advancing engagement.

Minimum Requirements (3 vacancies)

Knowledge equivalent to that which normally would be acquired by completing a four‑year college degree program; one to three years of related and progressively more responsible or expansive work experience in one of the following areas software development, computer/systems operations, customer support, systems administration, systems software support, hardware support, communications network support, or database administration; or an equivalent combination of education and experience.

Desired Qualifications

• Knowledge of both wired and wireless infrastructure,
• Knowledge of networking protocols such as TCP/IP, 802.11, 802.1x, DHCP,
• Experience with monitoring, network diagnostic and network analytics tools
• Network certifications
• Network work experience at a higher education institution
• DDI experience

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Special Instructions

Please provide three professional references knowledgeable of your work.

Work Hours

STANDARD 8-5

Website

tech.msu.edu

Remote Work Statement

MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.