Network Technician II: Troubleshoot, Deploy & Secure LAN/WAN

Howard University; Washington (District of Columbia); On-site; USD 60,000 - 72,000; Full time

Benefits offered by this job

Health & Wellness

Work-Life Balance

Financial Wellness

Professional Development

Additional Perks

Job summary

Howard University’s Talent Acquisition department seeks a skilled Network Technician to support the design, installation, testing and maintenance of LAN/WAN infrastructure. You will analyze service requests and troubleshoot on-site or in a shop environment in Washington, DC.

Responsibilities include configuring network hardware/software, resolving connectivity problems, performing routine administration, and advising users on hardware and software capabilities.

Qualifications

• BS/BA in computer science, computer engineering or relevant experience
• Strong diagnostic, problem-solving and analytical abilities
• CCENT/CCNA qualifications preferred

Responsibilities

• Configure, install, test, and monitor LAN hardware and software for connectivity.
• Identify and resolve network and telecom malfunctions including mainframe and remote access.
• Provide customer service via help desk and maintain problem-resolution databases.
• Perform routine network administration: user accounts, security procedures, hardware/software purchases.
• Advise and train users on hardware and software capabilities.
• Plan and test software/hardware upgrades and network changes to meet goals.
• Coordinate network expansion with technical staff, consultants, and vendors.

Job description

Howard University’s Talent Acquisition department seeks a skilled Network Technician to support the design, installation, testing and maintenance of LAN/WAN infrastructure. You will analyze service requests and troubleshoot on-site or in a shop environment in Washington, DC.

Responsibilities include configuring network hardware/software, resolving connectivity problems, performing routine administration, and advising users on hardware and software capabilities.