JW Affinity IT is seeking a Network Technician in Fort Worth, Texas. This role involves three to five years of experience with network installation, troubleshooting, and customer technical support. Responsibilities include managing network infrastructure, responding to ITSM tickets, and performing network modifications. Full-time positions offer benefits such as a 401k plan, life insurance, and flexible working hours. We pride ourselves on fostering a diverse and inclusive workplace.
Qualifications
Three to five years of experience as a Network Technician.
Ability to perform identified Move/Add/Change (MAC) activities.
Experience with ITSM and ServiceNow problem tickets.
Responsibilities
Perform first responder duties for ITSM and ServiceNow tickets.
Support installation and modification of network infrastructure.
Monitor network activity and isolate problems.
Skills
Network infrastructure installation
Troubleshooting
Incident response
Customer-facing technical support
Tools
Network switches
Firewalls
Testing devices
Job description
JW Affinity IT is seeking a Network Technician in Fort Worth, Texas. This role involves three to five years of experience with network installation, troubleshooting, and customer technical support. Responsibilities include managing network infrastructure, responding to ITSM tickets, and performing network modifications. Full-time positions offer benefits such as a 401k plan, life insurance, and flexible working hours. We pride ourselves on fostering a diverse and inclusive workplace.