Network Technician: 24/7 Field Tech for IP Phones & Networks

Black Box; San Francisco (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

Black Box is seeking a Technician - Network for their San Francisco location. The ideal candidate will have a minimum of 5 years in data communications, with skills in rack and stack activities, cabling, installation, and troubleshooting of network equipment including Cisco and Avaya phones.

This full-time position offers multiple shifts to provide 24/7 support, with a possibility of permanent hire after 6 months. Candidates must possess strong technical skills and be able to communicate effectively with clients.

Qualifications

• 5 years of experience in data communications.
• Basic knowledge of Cisco Phones, switches, and routers.
• Familiarity with IP phone installation and troubleshooting.

Responsibilities

• Patching cabling between network equipment and customer’s network.
• Installation, troubleshooting, and de-installing network equipment.
• Provide hardware break-fix services for network infrastructure.

Skills

Technical tools proficiency (e.g., Sniffers, cable testers)

Communication skills

Understanding of cable patching processes

Experience with Cisco and Avaya phones

Ability to lift heavy objects

Education

High school diploma or equivalent

Tools

Cisco Phones

Switches

Routers

Job description

Black Box is seeking a Technician - Network for their San Francisco location. The ideal candidate will have a minimum of 5 years in data communications, with skills in rack and stack activities, cabling, installation, and troubleshooting of network equipment including Cisco and Avaya phones.

This full-time position offers multiple shifts to provide 24/7 support, with a possibility of permanent hire after 6 months. Candidates must possess strong technical skills and be able to communicate effectively with clients.