Field Network Technician – 24/7 IT Infrastructure Support

University of California - San Francisco; San Francisco (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

University of California, San Francisco (UCSF) is seeking a Network Field Services Technician to support critical wired and wireless networks across campus and affiliates. This role requires hands-on field work, 24/7 readiness, and collaboration with IS and Network Services to ensure secure, reliable connectivity supporting research, clinical care, and education.

The position emphasizes on-site installation, maintenance, and optimization of network equipment, plus documentation and cross-team

Qualifications

• Bachelor's degree or equivalent in CS, engineering, or IT.
• Minimum 1 year experience in network/field services, IT operations; 3 years preferred.
• Valid California driver's license and required transport training.
• Ability to read service manuals, blueprints, and schematics to diagnose issues.

Responsibilities

• Provide on-site field service and rapid response to network requests.
• Diagnose issues and repair or replace faulty network equipment.
• Install, configure, and verify distribution and access networks for reliability.
• Document service calls and maintain equipment inventory for audit purposes.
• Collaborate with Network Services and IS to improve network infrastructure and knowledge base.

Skills

Analytical thinking

Problem solving

Communication skills

Team collaboration

Project management

Adaptability

Education

Bachelor's degree in CS/engineering/IT

Tools

Cisco CCT

ITIL

CompTIA Network+

Job description

University of California, San Francisco (UCSF) is seeking a Network Field Services Technician to support critical wired and wireless networks across campus and affiliates. This role requires hands-on field work, 24/7 readiness, and collaboration with IS and Network Services to ensure secure, reliable connectivity supporting research, clinical care, and education.

The position emphasizes on-site installation, maintenance, and optimization of network equipment, plus documentation and cross-team