Network Technician

Inherent Technologies; Minot (ND); Presencial; USD 60.000 - 90.000; Jornada completa

Descripción de la vacante

Inherent Technologies, Inc. seeks an experienced Network Technician for an onsite role in Minot, ND.

The position focuses on supporting and expanding the company’s network infrastructure, including Cisco devices, fiber, WiFi, IPT, RF systems, and related hardware. The candidate should have 4+ years of hands-on experience with network hardware, site services, and end-to-end network maintenance, including change management, incident response, and coordination with vendors.

Formación

• 4+ to 6+ years of experience supporting and managing network infrastructure and devices.
• Experience in racking, stacking, cabling and decommissioning network hardware.
• Site services support for network device maintenance and support (console/remote).
• IT/Telecoms experience with routing, switching, firewalls, WiFi, IP Telephony IPT, RF equipment as required.

Responsabilidades

• Respond to ServiceNow incident tickets.
• Patching cable installation and recovery.
• Installing power leads.
• Installing, removing or swapping equipment.
• Locating and identifying network circuits and tagging the demark location.
• Providing escort services for third party vendors or subcontractors.
• Adhering to risk management processes and reporting incidents.
• Comply with audit, information protection, security standards for physical access and operations.
• Troubleshooting and patching power cables; identifying switch port locations; pinging devices and DNS lookups.
• Assisting with identification/reporting of environmental issues in communications rooms.
• Perform IMAC activities for end user LAN and voice devices.
• Adhere to change management procedures and monitor emergencies affecting operations.
• Support prewired solar/battery power systems and various telecoms systems.

Conocimientos

Cisco networking

Fiber optics

Network infrastructure

Remote/console support

Herramientas

Cisco equipment

WiFi

VSAT

Network cabling

Descripción del empleo

Position: Network Technician

Location: Minot, ND *Onsite *

Duration: 6+ Months

JD Below:-

• Need experience in Cisco and fiber

Four - (6) plus years of experience on supporting and managing network infrastructure and network related devices or experience as agreed with Company.

Experienced in racking, stacking, cabling and decommissioning of network hardware devices.

Experienced in Site Services support for network device maintenance and support (console/remote)

IT/Telecoms experience with but not limited to routing, switching, firewalls, WiFi, IP Telephony ("IPT"), and Radio Frequency ("RF") equipment (as required) such as microwave radios, cellular nodes, and very-small-aperture terminal ("VSATs").

Responsibilities:

Respond to ServiceNow incident tickets.

Patching cable installation and recovery.

Installing power leads.

Installing, removing or swapping equipment.

Locating and or identifying network circuits and tagging the demark location.

Providing escort services for Company third party vendors or subcontractors wherever Contractor is providing support.

Adhering to the risk management processes, including conducting walkthroughs, work permits, change management, attending safety training; and reporting incidents.

Comply with the Company's audit requirements, information protection requirements, security requirements and standards detailing physical access management, and Company standards for operational excellence.

troubleshooting and patching power cables;

identifying a switch port location;

pinging key Devices and performing DNS lookups

troubleshooting, installing, and where necessary removing equipment and/or components; and during troubleshooting perform visual checks for hardware failure lights or console error messages, power status and hardware labels wherever Contractor is providing dedicated support or when Contractor's technician is at the site

assisting with the identification and reporting of communications room environmental issues to the Company (e.g. lack of cooling, water leaks).

Perform IMAC activities for end user business LAN and voice devices.

Adhere to Company change management procedures and practices.

Monitor and respond to emergency conditions effecting operations to the extent that services can be safely provided (e.g., hurricanes, earthquakes, etc.).

Adhere to Company's Business Continuity Plans and Disaster Recovery Plans.

Provide smarthands support for other telecommunications infrastructure, including, but not limited to:

Fiber optic and copper cable installation, maintenance, troubleshooting and repair (working with cabling contractor as required).

WiFi and BLE systems.

Microwave systems installation, maintenance, troubleshooting and repair.

Radio systems (HF, VHF, UHF, 2-way, radar, ) installation, maintenance, troubleshooting and repair.

VSAT installation, maintenance, troubleshooting and repair.

Cellular-based systems such as public and private 4G LTE, 5G, NB-IIoT, LTE-M.

lpWAN (low-power WAN) systems such as LoRaWAN.

Other IIoT/OT systems.

Deploy prewired solar panel / battery power systems at ground level, low maintenance (visual), troubleshooting and repair.

IP Telephony (IPT) installations at end user location. Specialty Telecoms systems such as CCTV, PAGA, Intercom, Fire/Intruder Alarm, systems installation, maintenance, troubleshooting and repair (specifically for remote sites and offshore).

Work cooperatively and collaboratively with and across other organizations to restore services. Includes, but is not limited to:

Company Design and Engineering Teams.

Global IT Service Desk.

IT Operations Center (ITOC).

Telco's.

Managed service providers.

Company BU's.

Support of IT/Telecoms requirements and activities for BUs , Major Capital Projects ("MCPs")) and Merger, Acquisition, and Divestiture ("MAD") projects as guided and required by the network team.

Participate, as requested, in Root Cause Analysis, post incidents.