Network Operations & Systems Engineer

TrulyHired; Providence (RI); On-site; USD 55,000 - 75,000; Full time

Job summary

TrulyHired is seeking a network/IT support professional to help operate and maintain the RIDE LAN and network infrastructure. The role includes managing access to the RIDE LAN, network services, and e-mail platforms, with collaboration across teams.

You will back up vital data, assist with security configurations, and support users while coordinating with vendors on hardware and software needs. Experience with server installations and documentation is essential.

Qualifications

• Bachelor’s degree in computer science.
• Five years of computer support experience and/or related knowledge.
• Knowledge of federal, state, and local laws and regulations.
• Knowledge of three-tier client/server systems.
• Knowledge of relational database theory.
• Knowledge of antivirus applications, TCP/IP protocols, and HTML programming language.
• Knowledge of information systems and processing planning, design, and development principles.

Responsibilities

• Performs daily data backups of vital Department data for recovery.
• Updates firewall configurations to meet current access and security requirements.
• Provides access to RIDE LAN resources for new users.
• Provides limited desktop support to RIDE users in the absence of primary staff.
• Advises desktop support staff on advanced technical issues and best practices.
• Maintains and documents network hardware and software inventory.
• Monitors and troubleshoots network access issues and email accounts.

Skills

Networking

Windows/Linux server administration

TCP/IP protocols

Database theory

Virus protection & security

Scripting / automation

Documentation & communication

Microsoft Access

Education

Bachelor's degree in computer science

Tools

Oracle databases

Microsoft Access

HTML

Job description

TrulyHired is seeking a network/IT support professional to help operate and maintain the RIDE LAN and network infrastructure. The role includes managing access to the RIDE LAN, network services, and e-mail platforms, with collaboration across teams.

You will back up vital data, assist with security configurations, and support users while coordinating with vendors on hardware and software needs. Experience with server installations and documentation is essential.