Network Operations Specialist – Uptime & Troubleshooting

Nex-Tech, LLC; Moundridge (KS); On-site; USD 68,000 - 85,000; Full time

Job summary

Nex-Tech is seeking a Network Operations Technician to monitor, maintain, and troubleshoot network systems supporting internet, voice, and data services. This role plays a critical part in ensuring network reliability and service quality.

This position is ideal for someone with technical aptitude who enjoys hands-on troubleshooting and working in a fast-paced environment, collaborating with internal teams to resolve issues and optimize performance.

Qualifications

• Knowledge of LAN/WAN and TCP/IP.
• Experience with routers, switches, and network systems.
• Understanding of basic network security concepts.

Responsibilities

• Monitor network systems to ensure stability and performance.
• Troubleshoot network issues and outages across multiple systems.
• Maintain routers, switches, and network management systems.
• Assist with network security and firewall support.
• Support enterprise customer network environments.
• Manage and document IP addressing and network configurations.
• Collaborate with internal teams to resolve network issues.
• Assist with infrastructure maintenance and improvements.

Skills

Networking fundamentals

Routers & switches

Network security basics

Problem solving

Team collaboration

Communication skills

Education

Associate degree or equivalent experience

Job description

Nex-Tech is seeking a Network Operations Technician to monitor, maintain, and troubleshoot network systems supporting internet, voice, and data services. This role plays a critical part in ensuring network reliability and service quality.

This position is ideal for someone with technical aptitude who enjoys hands-on troubleshooting and working in a fast-paced environment, collaborating with internal teams to resolve issues and optimize performance.