Network Operations Center Technician

Insight Global; Saint Paul (MN); On-site; USD 24,796 - 26,174; Full time

Job summary

A leading staffing firm is seeking a Network Operations Technician for a 12-month contract-to-hire position in St Paul, MN. The role involves providing administrative support for IT functions, including loading and unloading media tapes, and assisting with technical tasks. Candidates should have a high school diploma and 2–4 years of relevant experience. Pay ranges from $18 to $19 per hour, depending on skills and experience.

Qualifications

• 2–4 years of experience providing administrative support for IT functions.
• Ability to read code and understand how applications work.

Responsibilities

• Provide administrative support for IT functions in the EOC.
• Load, unload, and catalog tapes, and prepare them for shipping.
• Assist with creating knowledge articles and documentation.

Skills

Administrative support for IT functions

Knowledge of servers

ServiceNow ticketing experience

Education

High school diploma or GED

Job description

Overview

Position: Network Operations Technician

Employment: 12 Month Contract-To-Hire (Salary Bump upon Conversion)

Base pay range: $18.00/hr - $19.00/hr

Location: St Paul, MN

Schedule: 7:45 PM - 7:45 AM (3/4 Days a Week, Weekends)

Notes: This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Responsibilities

• Provide administrative support for IT functions such as media services, service desk, and knowledge management in the Enterprise Operations Center (EOC).
• Load and unload tapes, catalog tapes, prepare tapes for shipping, and burn CDs.
• Assist with creation of knowledge articles and ongoing documentation functions.
• Support technical staff with tasks, backups, and user requests related to EOC activities.
• Other duties as assigned to support 24/7 monitoring and service restoration in the EOC.

Qualifications

• High school diploma or GED from an accredited institution.
• 2–4 years of experience providing administrative support for IT functions (e.g., media services, service desk, knowledge management).
• Knowledge of servers, how applications work, and ability to read code.
• ServiceNow ticketing experience.

Nice to Have

• Prior NOC technical experience.

Job Details

• Position: Network Operations Technician
• Employment: 12 Month Contract-To-Hire (Salary Bump upon Conversion)
• Pay Rate: $18 - $19 / Hourly
• Schedule: 7:45 PM - 7:45 AM (3/4 Days a Week, Weekends)

Company and Application Info

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