Operations Administrator

Insight Global; Minneapolis (MN); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading company in pharmaceutical manufacturing seeks an Operations Administrator responsible for providing IT administrative support in the 24/7 Enterprise Operations Center. Ideal candidates will possess a high school diploma, relevant experience, and skills in ServiceNow. This is an entry-level contract position with potential for growth and competitive pay.

Benefits

Medical insurance

Vision insurance

401(k)

Qualifications

• 2-4 years of experience in IT administrative support.
• Ability to read code and knowledge of applications.
• Experience in a service desk environment.

Responsibilities

• Responsible for monitoring and operational support in the EOC.
• Assist with knowledge articles and documentation functions.
• Tasks include tape handling and supporting technical staff.

Skills

Administrative support

Knowledge of servers

ServiceNow Ticketing

Education

High school diploma or GED equivalent

Job description

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This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $18.00/hr

Title: Operations Administrator

Location: Remote

Employment Type: 12M Contract-to-Hire

Shift: 7:45PM - 7:45 AM CST (Alternating 4 days week 1, 3 days week 2)

Required Skills & Experience

- High school diploma or GED equivalent from an accredited institution

- 2-4 years of experience providing administrative support for IT functions such as media services, service desk, and knowledge management

- Knowledge of servers, how app. work, and can read code

- ServiceNow Ticketing experience

Nice to Have Skills & Experience

- Prior NOC Tech. experience

Job Description

The Operations Administrator IT is responsible for working in the Enterprise Operations Center (EOC), which provides 24/7 monitoring, service restoration, and operational support. This position involves administrative support for IT functions such as media services, service desk, and knowledge management. Responsibilities include loading and unloading tapes, cataloging tapes, preparing tapes for shipping, and burning CDs. Additionally, the role includes assisting with the creation of knowledge articles and ongoing documentation functions, supporting technical staff with tasks, backups, user requests, and other EOC-related activities. Other duties may be assigned as needed.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Pharmaceutical Manufacturing

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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