Network Operations Center Engineer II

LA Networks; Los Angeles (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health benefits

Dental and vision benefits

401(k) and profit-sharing

Extensive training opportunities

Competitive compensation

Job summary

A technology solutions provider in Los Angeles is seeking a Network Operations Center Engineer II to provide technical support and guidance to clients. The ideal candidate should have a CCNA certification, strong troubleshooting skills, and a passion for learning new technologies. This role offers the opportunity to work with top-tier clients and gain extensive training. Competitive compensation and benefits are included, fostering professional growth in a supportive team environment.

Qualifications

• Active CCNA certification is required.
• 2+ years of hands-on experience with Cisco networking equipment.
• Proficiency with Cisco IOS configuration and network troubleshooting.

Responsibilities

• Provide Level 1 and 2 support for network alerts.
• Troubleshoot network issues and monitor managed client networks.
• Install and configure network devices like routers and switches.

Skills

Knowledge of TCP/IP

Routing protocols

Switching protocols

Network troubleshooting

Interpersonal skills

Communication skills

Multitasking

Education

High School Diploma or equivalency

Bachelor's Degree preferred

CCNA certification

Job description

Job Description

Job Description

Network Operations Center Engineer II

A Networks is an LA based Cisco Partner seeking additional NOC Engineers. You will enjoy working with our clients and our engineering team, helping to ensure that LA Networks delivers outstanding client service on every engagement. You'll be part of a team that genuinely cares about its customers and partners, its community, as well as each other. You can bring your knowledge of Cisco technologies and take it to the next level while delivering a positive impact on the community.

About the Job

The position of NOC Engineer II requires an engineering-focused technical professional who will provide technical support and guidance to customers. The ideal candidate is technical with some hands-on experience, customer focused, proactive, with the drive and determination to learn about emerging network and security technologies. This position is suited to an entry-level engineer looking to expand their knowledge and grow their career.

Benefits

• Work with the latest technologies and prominent brand-name clients
• Strong team environment with an engineering-centric culture
• Opportunity to grow through extensive training opportunities
• Competitive compensation, vacation, and benefits package including: Health Dental Vision 401(k) Profit-sharing

Responsibilities

• Provides Level 1 and 2 support for network alerts and related problems
• Troubleshoot network issues and monitor managed client networks
• Perform proactive maintenance and log review of network and security appliances
• Install and configure network devices: routers, switches, firewalls, etc.
• Escalates advanced issues to Cisco TAC and Senior Engineers

Skills and Qualifications

• High School Diploma or equivalency, Bachelor's Degree is preferred
• An active CCNA certification is required
• Working knowledge of TCP/IP, routing and switching protocols and operations
• Proficiency with Cisco IOS configuration and recommended best practices
• Ability to use essential network troubleshooting tools
• Passion to learn and grow professionally
• Excellent interpersonal and customer relationship skills
• Ability to multitask
• Strong oral and written English communication skills

Preferred Experience

2+ years of hands-on experience working with Cisco networking equipment, including troubleshooting of network-related issues including documentation.

Physical Demands

• Light physical effort (lift/carry up to 20 lbs.)
• Occasional standing/walking
• Occasional reaching, stooping, bending, kneeling, and crouching