Network Operations Associate — Hybrid Role & Growth

Fisher Investments; Idaho; On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

100% paid medical, dental and vision

50% 401(k) match

20 days PTO + 10 holidays

Family support programs

Job summary

Fisher Investments in the United States is seeking a Network Operations Associate to join the office-based team. You will support networking and facilities alongside network engineers, documenting designs, testing solutions, and deploying systems while maintaining sensitive documents.

The role emphasizes attention to detail, readiness to learn, and the ability to work in a fast-paced, collaborative environment.

Qualifications

• 1+ year of experience in Network Operations.
• Bachelor's degree or equivalent combination of education and experience.
• Basic knowledge of Cisco routing and switching technologies.
• High level of attention to detail.
• Willingness to learn and build a career in network engineering.
• Ability to adapt to changes in a fast-paced, team environment.

Responsibilities

• Oversees assigned operational tasks to completion.
• Identifies, creates and develops documentation for group.
• Create, maintain, and optimize detailed process maps and system diagrams using MS Visio and Lucidchart.
• Supports the growth of the business through various projects.
• Follows group and firm policies and procedures.
• Identifies potential process improvements and recommends solutions.
• Identifies escalations and routes appropriately.
• Handle sensitive and confidential documents.
• Participate in training programs to enhance networking skills.

Skills

Network Operations

Documentation

Visio

Lucidchart

Cisco routing & switching

Attention to detail

Time management

Microsoft Office

Education

Bachelor's degree or equivalent

Tools

Microsoft Visio

Lucidchart

Microsoft Office

NMS platforms

Data center software

Job description

Fisher Investments in the United States is seeking a Network Operations Associate to join the office-based team. You will support networking and facilities alongside network engineers, documenting designs, testing solutions, and deploying systems while maintaining sensitive documents.

The role emphasizes attention to detail, readiness to learn, and the ability to work in a fast-paced, collaborative environment.