In-Office Network Operations Associate

Fisher Investments; Plano (AL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision premiums paid

401(k) match

PTO and holidays

Family support programs

Hybrid work opportunities

Job summary

Fisher Investments is seeking a Network Operations Associate to support networking and facilities tasks in an in-office Plano, TX setting. You will work alongside network engineers to document, test, and deploy networking solutions while maintaining detailed process diagrams.

The role emphasizes attention to detail, a learning mindset, and the ability to adapt in a fast-paced environment. A Bachelor's degree or equivalent experience is required, with room to grow into network engineering.

Qualifications

• 1+ year of experience in Network Operations.
• Bachelor’s degree or equivalent combination of education and experience required.
• Basic knowledge of Cisco routing and switching technologies.
• High level of attention to detail.
• Willingness to learn and build a career in network engineering.
• Ability to adapt to changes in a fast paced, team environment.
• Ability to prioritize workload and manage time across various tasks.
• Proficient in Microsoft Office and visual diagramming software (Visio, Lucid Chart, etc.).
• Familiarity with NMS platforms and data center software.

Responsibilities

• Oversees assigned operational tasks to completion.
• Identifies, creates and develops documentation for group.
• Create, maintain, and optimize detailed process maps and system architecture diagrams using MS Visio and Lucidchart to align cross-functional teams.
• Supports the growth of the business through various projects.
• Follows group and firm policies and procedures.
• Identifies potential process improvements and recommends solutions.
• Identifies escalations and routes appropriately.
• Responsible for properly handling sensitive and/or confidential documents.
• Participate in training programs and professional development opportunities to enhance your network engineering skills.

Skills

Attention to detail

Willingness to learn

Time management

Team coordination

Able to adapt to fast pace

Strong communication

Education

Bachelor's degree or equivalent

Tools

MS Visio

Lucidchart

Microsoft Office

NMS platforms

Data center software

Job description

Fisher Investments is seeking a Network Operations Associate to support networking and facilities tasks in an in-office Plano, TX setting. You will work alongside network engineers to document, test, and deploy networking solutions while maintaining detailed process diagrams.

The role emphasizes attention to detail, a learning mindset, and the ability to adapt in a fast-paced environment. A Bachelor's degree or equivalent experience is required, with room to grow into network engineering.