Network Operations Analyst II — Incident & Reliability

OpenKrill; United States; Remote; USD 70,000 - 100,000; Full time

Job summary

PDI Technologies is seeking a Network Operations Analyst II to monitor and optimize enterprise networks, respond to incidents, and drive improvements across LAN, WAN, VPN, cloud, and security domains.

You will collaborate with Infrastructure Engineers and Operations teams to ensure secure, stable, and available customer environments while contributing to documentation and process improvements.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Network Engineering, or equivalent.

Responsibilities

• Monitor, analyze, and support enterprise network environments for performance and availability.

Skills

TCP/IP

Routing and switching

DNS/DHCP

VPN technologies

Network monitoring tools

Firewall concepts

Customer service skills

On-call rotation

Education

Bachelor's degree in Information Technology, Computer Science, Network Engineering, or equivalent experience

Tools

Fortinet

Cisco Meraki

Palo Alto

Creadlepoint

AWS networking environments

Job description

PDI Technologies is seeking a Network Operations Analyst II to monitor and optimize enterprise networks, respond to incidents, and drive improvements across LAN, WAN, VPN, cloud, and security domains.

You will collaborate with Infrastructure Engineers and Operations teams to ensure secure, stable, and available customer environments while contributing to documentation and process improvements.