Network (NOC) Administrator

GovCIO; El Paso (TX); On-site; USD 75,000 - 95,000; Full time

Job summary

GovCIO is seeking a Network (NOC) Administrator to monitor and support the stability, performance, and operations of the enterprise network infrastructure. This on-site role in El Paso, TX requires an active Secret clearance and focuses on initial triage, documentation, and escalation of network issues according to SOPs.

Responsibilities include monitoring UPS health, server health and logs, opening service tickets with WAN vendors, and using tools like Cisco Prime, SolarWinds, ISE, ASDM, and

Qualifications

• High School with 6-9 years of network administration (or commensurate experience).
• Clearance Required: Active Secret clearance with ability to obtain and hold DEA suitability.
• NOC experience is preferred.

Responsibilities

• Monitor network stability and performance to ensure continual operations.
• Perform initial triage and troubleshooting for network and systems issues; document actions and escalate as required.
• Monitor UPS health and performance.
• Monitor server health, event logs, and performance counters.
• Follow System Operating Procedures (SOP) for all operational tasks.
• Open, track, and follow up on service tickets with WAN circuit vendors.
• Troubleshoot and assist in problem resolution for WAN issues.
• Work with network infrastructure tools and equipment, including Cisco, Juniper, and Forerunner.
• Utilize network analysis tools such as Cisco Prime, SolarWinds, ISE, ASDM, ScienceLogic SL1, Catalyst Center, and WLCs.

Skills

Networking fundamentals

WAN technologies

Enterprise network monitoring tools

Documentation & escalation

Problem solving

Education

High School diploma

Tools

Cisco Prime

SolarWinds

Identity Services Engine (ISE)

Cisco ASA/ASDM

ScienceLogic SL1

Cisco Catalyst Center

Wireless LAN Controllers

Job description

GovCIO is hiring a Network (NOC) Administrator with an active Secret clearance to monitor and support the stability, performance, and operations of the enterprise network infrastructure. This role focuses on initial triage, documentation, and escalation of network and systems issues, while ensuring adherence to established operating procedures. This position is located in El Paso, TX, and is fully onsite.

Responsibilities

• Monitor network stability and performance to ensure continual operations.
• Perform initial triage and troubleshooting for network and systems issues; document actions and elevate as required.
• Monitor Uninterruptible Power Supply (UPS) health and performance.
• Monitor server health, event logs, and performance counters.
• Follow System Operating Procedures (SOP) for all operational tasks.
• Open, track, and follow up on service tickets with WAN circuit vendors.
• Troubleshoot and assist in problem resolution for Wide Area Network (WAN) issues.
• Work with network infrastructure tools and equipment, including Cisco, Juniper, and Forerunner.
• Utilize network analysis tools such as:

1. Cisco Prime
2. SolarWinds
3. Identity Services Engine (ISE)
4. Cisco Adaptive Security Device Manager (ASDM)
5. ScienceLogic SL1
6. Cisco Catalyst Center
7. Wireless LAN Controllers (WLC)

Shift Work

Candidates must be open to the following shift work:

Monday - Friday 12:00 noon - 8:00 pm EST

Qualifications

High School with 6 - 9 years of network administration (or commensurate experience)

Required Skills & Qualifications

• Foundational knowledge of networking fundamentals, routing, switching, and WAN technologies.
• Familiarity with enterprise network monitoring tools.
• Ability to document actions clearly and follow escalation procedures.
• Strong problem-solving skills and attention to detail.

Clearance Required: Active Secret clearance with ability to obtain and hold DEA suitability.

Preferred Skills and Experience

• NOC experience highly preferred.

#JP #Bluestone #DICE

Posted Salary Range

USD $75,000.00 - USD $95,000.00 /Yr.