Senior Network (NOC) Administrator

Govcio LLC; Fort Bliss (TX); On-site; USD 95,000 - 120,000; Full time

Job summary

GovCIO in El Paso, TX is seeking a Senior Network (NOC) Administrator with an active Secret clearance for monitoring, troubleshooting, and sustainment of mission-critical network infrastructure. This fully onsite role requires deep enterprise networking expertise and strong documentation skills.

Shift work includes overnights and weekends. Salary range posted: USD 95,000–120,000 per year.

Qualifications

• Active Secret clearance with ability to obtain and hold suitable status.
• Extensive experience supporting enterprise network infrastructures.
• Proficiency with Cisco technologies and virtualization (VMware ESXi).
• Strong knowledge of telecom WAN technologies and protocols.
• Excellent technical documentation and SOP improvement skills.

Responsibilities

• Monitor network stability and performance to maintain operations.
• Troubleshoot network and systems issues; document steps and escalate as needed.
• Monitor UPS health, server performance, event logs, and performance counters.
• Update and maintain System Operating Procedures (SOPs).
• Open, track, and manage service tickets with WAN vendors.
• Troubleshoot WAN issues (ISDN, ATM, SONET, related telecoms).
• Work with Cisco, Juniper, and Forerunner hardware and tools.
• Utilize Cisco Prime, SolarWinds, ISE, ASDM, SL1, Catalyst Center, and WLCs.

Skills

Active Secret clearance

Enterprise network experience

Cisco technologies

VMware ESXi

Technical documentation

Education

High School with 9+ years network experience

Tools

Cisco IOS

VMware ESXi

WAN tools

Job description

GovCIO is currently hiring for a Senior Network (NOC) Administrator with an active Secret clearance to advance monitoring, troubleshooting, and sustainment of mission‑critical network infrastructure. This role requires deep technical expertise in enterprise networking, remote operations, and root‑cause analysis, as well as maintaining and enhancing operational procedures. This position is located in El Paso, TX, and is fully onsite. SHIFT: Outside of standard business hours to include overnights and weekends.

Responsibilities

• Monitor network stability and performance to maintain continual operations.
• Perform initial and advanced troubleshooting for network and systems issues; document detailed steps and escalates appropriately.
• Monitor UPS health, server performance, event logs, and performance counters.
• Update and maintain System Operating Procedures (SOPs).
• Open, track, and manage service tickets with WAN circuit vendors.
• Troubleshoot and resolve complex WAN issues requiring knowledge of ISDN, ATM, SONET, and related telecom technologies.
• Work with enterprise network hardware and tools including Cisco, Juniper, and Forerunner.
• Utilize advanced network analysis platforms such as:
  • Cisco Prime
  • SolarWinds
  • Identity Services Engine (ISE)
  • Cisco Adaptive Security Device Manager (ASDM)
  • ScienceLogic SL1
  • Cisco Catalyst Center
  • Wireless LAN Controllers (WLC)

Additional Senior‑Level Responsibilities

• Perform advanced routing and switching configuration and troubleshooting.
• Work with network authentication technologies (AAA, RADIUS, TACACS+, 802.1X).
• Conduct wireless troubleshooting and manage WLC environments.
• Perform Cisco IOS upgrades, ensuring SSH and encryption compatibility.
• Troubleshoot DHCP, hardware issues, and remote infrastructure failures.
• Manage remote network operations and support enterprise infrastructure administration.
• Conduct root‑cause analyses and produce clear technical findings.
• Independently troubleshoot and resolve complex network issues with minimal oversight.

Shift Work

Candidates must be open to the following shift work:

Qualifications

High School with 9+ years network administration (or commensurate experience)

Required Skills and Experience

• Clearance Required: Active Secret clearance with ability to obtain and hold DEA suitability.
• Extensive experience supporting enterprise network infrastructures.
• Proficiency with Cisco technologies, virtualization platforms (e.g., VMware ESXi), and remote infrastructure administration.
• Strong understanding of telecom protocols and WAN technologies.
• Ability to independently diagnose and resolve complex network failures.
• Strong technical documentation and SOP improvement skills.

Preferred

• Previous NOC experience highly preferred

Posted Salary Range

USD $95,000.00 - USD $120,000.00 /Yr.