Network Monitoring Specialist - Enterprise IT Ops (Shift 2)

Leidos Inc; Norfolk (VA); On-site; USD 36,000 - 40,000; Full time

Job summary

Leidos is seeking a Network Monitor Specialist to support NMCI/SMIT, performing network engineering support across Navy programs. The role emphasizes monitoring events, triage, and incident resolution to keep enterprise services healthy.

Requires DoD clearance, ITIL familiarity, and readiness for shift work in a data-center environment. The position entails rapid response (5 minutes or less) to critical alerts, coordination with leadership, and effective communication with internal and external

Qualifications

• Requires 1-4 years of prior relevant experience.
• US Citizen and DoD Secret Clearance.
• 8570 Compliant meeting the IAT level certification requirements.
• Familiarity with ITIL best practices (ITIL Foundations).
• Knowledgeable on tools used in an Enterprise organization that aids in Event Management; Incident Management and performance Management.
• Worked in a DoD environment and understands customer communication.
• Experience in a data center environment.
• Willing to perform shift work.

Responsibilities

• Monitor events and incidents affecting server and service health across the Enterprise.
• Document outage information and actions taken to respond and resolve outages.
• Monitor multiple server solutions critical to users' missions.
• Escalate significant alerts/events to appropriate processes and personnel.
• Provide support to Site Operations and external organizations using problem resolution skills.

Skills

Communication skills

ITIL Foundations

DoD environment experience

NIPR/SIPR awareness

Tools

Event Management tools

Incident Management systems

Performance Management tools

Job description

Leidos is seeking a Network Monitor Specialist to support NMCI/SMIT, performing network engineering support across Navy programs. The role emphasizes monitoring events, triage, and incident resolution to keep enterprise services healthy.

Requires DoD clearance, ITIL familiarity, and readiness for shift work in a data-center environment. The position entails rapid response (5 minutes or less) to critical alerts, coordination with leadership, and effective communication with internal and external