Network Field Engineer (IT) L1

Sharp Brains; Edgewood (NM); On-site; USD 34,000 - 55,000; Full time

Job summary

Sharp Brains in the United States is seeking a Network Field Technician to support an onsite network installation project. You will assist with installation, physical connectivity, and validation of network equipment while coordinating with a remote engineering team.

The role covers rack-and-stack activities, installation and connection of Cisco equipment, Ethernet and fiber cabling, and basic connectivity checks. You will support WLC installation and provide site documentation.

Qualifications

• Experience with rack-and-stack/network equipment installation.
• Basic knowledge of Ethernet and fiber connectivity.
• Experience with Cisco equipment is preferred.
• Ability to work independently at an onsite customer location.
• Ability to coordinate with remote teams.

Responsibilities

• Perform onsite rack-and-stack activities.
• Install and connect Cisco network equipment.
• Connect Ethernet and fiber cabling and related network components.
• Perform power and physical connectivity checks.
• Verify network ports and physical connections.
• Assist with Cisco Wireless LAN Controller (WLC) installation activities.
• Support the remote engineering team during implementation.
• Perform basic physical/network connectivity troubleshooting.
• Remove existing equipment when required.
• Label and prepare removed equipment for return shipment.
• Provide completion updates and site documentation, including photographs when requested.

Skills

Rack-and-stack

Cisco equipment

Ethernet connectivity

Fiber connectivity

WLC setup

Tools

Cisco WLC

Job description

We are looking for a Network Field Technician to support an onsite network installation project.

The technician will assist with the installation, physical connectivity, and validation of network equipment while coordinating with a remote engineering team.

Responsibilities

• Perform onsite rack-and-stack activities.
• Install and connect Cisco network equipment.
• Connect Ethernet and fiber cabling and related network components.
• Perform power and physical connectivity checks.
• Verify network ports and physical connections.
• Assist with Cisco Wireless LAN Controller (WLC) installation activities.
• Support the remote engineering team during implementation.
• Perform basic physical/network connectivity troubleshooting.
• Remove existing equipment when required.
• Label and prepare removed equipment for return shipment.
• Provide completion updates and site documentation, including photographs when requested.

Required Experience

• Previous experience as a Network Technician, Field Technician, IT Technician, or Field Service Technician.
• Experience with rack-and-stack/network equipment installation.
• Basic knowledge of Ethernet and fiber connectivity.
• Experience with Cisco equipment is preferred.
• Basic network troubleshooting and connectivity verification skills.
• Ability to work independently at an onsite customer location.
• Ability to follow technical instructions and coordinate with remote teams.
• Cisco WLC equipment physically installed.
• Network and physical connectivity verified.
• Existing equipment removed and prepared for return, if applicable.
• Completion status and site report provided to the remote engineering team.