Network Facilities Engineer

Altice USA; Bethpage (NY); On-site; USD 115,000 - 125,000; Full time

Job summary

An established industry player is seeking a skilled Network Facilities Engineer to oversee critical infrastructure in colocation facilities. This role involves managing maintenance, ensuring 100% uptime, and supporting the planning and engineering of power and space allocations. The ideal candidate will have extensive experience in colocation operations and a solid understanding of telecommunications systems. Join a forward-thinking company committed to excellence and innovation, where your expertise will directly impact the efficiency and reliability of essential services. If you thrive in dynamic environments and are passionate about infrastructure management, this opportunity is perfect for you.

Qualifications

• 10+ years in colocation facility operations and infrastructure deployment.
• Strong knowledge of telecommunication networks and power systems.

Responsibilities

• Oversee critical infrastructure maintenance and vendor contracts.
• Manage project budgets and ensure compliance with safety standards.
• Support 100% uptime for the Datacenter and its customers.

Skills

Colocation Facility Operations

Telecommunications Systems Management

Power Distribution Systems

Mechanical Systems Knowledge

Documentation and Reporting

Project Management

Interpersonal Skills

Problem-solving

Education

Bachelor's Degree in Engineering or related field

Tools

Microsoft Office Suite

BMS Systems

Colocation Inventory Systems

SalesForce

Job description

Lightpath is one of the largest competitive local exchange carriers in the tri-state area. We own and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings. With a strong portfolio of cutting-edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes to react to new challenges while developing best practices for the future. With Lightpath’s continued focus on network excellence and a “customer first” service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve.

Job Summary

Lightpath is seeking a Network Facilities Engineer to manage and oversee the critical facility infrastructure to include but not limited to structural, electrical, mechanical and plumbing of our owned and external vendor colocation facilities. Responsibilities include tracking all assets, scheduling preventative maintenance, monitoring of each facility from an infrastructure maintenance, infrastructure upgrade, emergency response, and customer support perspective.

We’re looking for a skilled, enthusiastic colocation operations engineer to help organize and operate several colocation facilities from an infrastructure maintenance and upgrade perspective. This position is responsible for the support of the planning, designing, and engineering of power and space allocations within the Lightpath facilities and Datacenters. Individuals in this position are responsible for supporting 100% uptime for the Datacenter and its customers. The power and space solution will also include the budgetary approval process as well as project management of the solution to completion. The Network Facilities Engineer will validate all solutions are complete and meet the quality standards. All necessary databases and systems updates are required. It is expected that he/she will be self-motivated, have a good attention to detail and be able to self-manage capital projects with an outstanding professional attitude.

Will track all aspects of operations and performance of Critical infrastructure and will submit reports that will result in upgrades-based performance and/or capacity. This position will create and submit MOPs (Method of Procedure) and coordinate all work. These facilities consist of leased space within buildings that have power and cooling for LP and customer electronic equipment as well as leased space within a colocation facility that is either a cage or cabinet where electronic equipment is placed and/or fiber cross connects interconnect to other spaces within the facility or building. These spaces are also ILA huts along a fiber route from New Jersey to Ashburn VA where LP and LP customers house electronic equipment for their leased fiber network from LP.

Responsibilities

• Oversee all aspects of critical infrastructure maintenance to include but not limited to HVAC, generators, power plants and site BMS within a facility, including requests and plans to modify infrastructure.
• Manage vendor maintenance contracts to perform quarterly, semiannual and annual maintenance on the structural, electrical, mechanical and plumbing critical infrastructure.
• Plan and maintain preventative schedules.
• Plan, design, and allocate power and space within the Lightpath facilities and Datacenters.
• Support 100% uptime for the Datacenter and its customers, including collecting space and power data on a periodic basis and design for network growth/expansion.
• Manage project budget tracking and oversight from planning through completion, ensuring all solutions meet quality standards.
• Update all necessary databases and systems data.
• Support emergency response procedures in case of power outages/failure.
• Ensure compliance with Telcordia, OSHA, and company standards for Facilities Capital Projects. Monitor capital projects from planning through completion, ensuring quality assurance and compliance.
• Maintain compliance and safety, environmental and regulatory standards.
• Manage facility infrastructure upgrades and projects from a construction vendor perspective.
• Oversee all aspects of external colocation spaces, including quarterly reviews with colocation vendors to understand uptime performance and maintenance records for critical infrastructure.
• Provide data/information for all colocation network growth and augmentation activities within an LP facility and external vendor facilities.
• Drive process and procedure improvements within the organization. Develop and review MOPs (Method of Procedure) and SOPs (Standard Operating Procedure).
• Support to improve facility, network cost, efficiency, resiliency and reliability.
• Provide support to installation and activation teams on fiber connectivity related questions, design and architecture.
• Help support customer installations with an LP colocation facility.
• Interface with customers or potential customers, as needed.
• Continuously build relationships with vendors and suppliers, as needed.
• Be available for after hours, nights, weekends and holidays in case of a facility outage or issue.

Qualifications

• 10+ years’ work experience in colocation facility operations, maintenance, planning, engineering, and/or infrastructure deployment.
• Management of critical systems in telecommunications facilities is preferred.
• A good understanding of telecommunication networks and related equipment.
• Strong knowledge of general industry networking technologies, including UPS, Generators, and Mechanical systems.
• Strong knowledge of DC and AC power infrastructure in telecommunications and Datacenter environments, including UPS, generators, transformers and power distribution systems.
• Experience in the installation of large amp-hour Wet Cell and VRLA battery strings.
• Familiarity with various test equipment such as Medtronic’s, Fluke, etc.
• Working knowledge of building codes, environmental regulations, and safety standards.
• Excellent documentation of records and reporting and good communication skills.
• Familiar with colocation inventory systems, BMS systems, biometric access, video surveillance systems, electrical and cooling infrastructure systems, OSP networks, and cross connect understanding.
• Proficiency in using Microsoft Office, including advanced features of Excel and Word, as well as Visio and office systems (e.g., Netcracker, SalesForce, etc.).
• Highly organized with strong interpersonal skills to effectively communicate the impact of design alternatives and negotiate agreements within the project team.
• Ability to adapt to a changing environment.
• Ability to multitask, prioritize and manage time effectively.
• Ability to travel, including conducting site surveys, inspections, and attending client meetings. Travel will include remote facilities and vendor datacenter/CO locations.

Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment-related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.

This position is identified as being performed in/or reporting to company operations in New York State. The pay range at the time of posting in the specified locations is $115,000- $125,000/year. Pay ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience.