Network Engineer, Information Systems Specialist 5

Jobtailor; Salem (OR); On-site; USD 70,000 - 110,000; Full time

Job summary

Jobtailor in Salem, OR is seeking an IT Network Administrator to support the AICnet and DOC staff network, ensuring compliance with laws, policies, and purchasing procedures. The role plans, configures, and maintains network, cloud, and security resources, including firewall rules, and provides expert wired/wireless connectivity support onsite or remotely.

Candidates will manage firewall/VPN configurations, cloud networking, document network changes, and collaborate with managers, IT staff, and

Qualifications

• Support and prioritize IT needs of staff network in compliance with laws and policies.

Responsibilities

• Plan, configure, and maintain network, cloud, and security resources including hardware, software, cloud configurations, and firewall rules.
• Provide advanced wired and wireless connectivity assistance onsite or remotely.
• Diagnose and resolve connectivity problems across cloud-hosted and on-premises systems, including VPN, DNS, authentication, and cloud access.
• Install, upgrade, configure, and document switches, routers, wireless access points, controllers, and firewalls.
• Administer firewall rule sets, ACLs, and VPN configurations, including reviews, audits, and updates.
• Collaborate with program managers, IT staff, stakeholders, and service providers to identify requirements, assess vulnerabilities, and respond to incidents and service requests.
• Contribute to department-wide technology policies and procedures supporting security, performance, and network availability.
• Respond to system emergencies outside normal business hours and participate in on-call or standby duties as assigned.

Skills

Cisco Network Experience

Fortinet Security Infrastructure

Firewall Administration

VPN Configuration

Cloud Infrastructure Management

Education

Bachelor's degree in Information Technology or Computer Science

Associate's degree in Information Technology or related field

Two-year accredited vocational IT training program

Four years of information systems experience in technical support

Tools

Cloud Resources

VPN

DNS

Thin-Client Environments

Virtualized Environments

Job description

• Support and prioritize IT needs of the AICnet and DOC staff network, aligning decisions with laws, policies, and purchasing procedures
• Plan, configure, and maintain network, cloud, and security resources, including hardware, software, cloud configurations, and firewall rules
• Provide advanced wired and wireless connectivity assistance and diagnose recurring issues onsite or remotely
• Diagnose and resolve connectivity problems across cloud-hosted and on-premises systems, including VPN, DNS, authentication, and cloud access
• Install, upgrade, configure, and document switches, routers, wireless access points, controllers, and firewalls
• Administer firewall rule sets, ACLs, and VPN configurations, including reviews, audits, and updates
• Collaborate with program managers, IT staff, stakeholders, and service providers to identify requirements, assess vulnerabilities, and respond to incidents and service requests
• Contribute to department-wide technology policies and procedures supporting security, performance, and network availability
• Respond to system emergencies outside normal business hours and participate in on-call or standby duties as assigned

Requirements

• Four years of information systems experience in technical support, OR an Associate's degree in Computer Science, Information Technology, or a related field, OR completion of a two-year accredited vocational training program in information technology or a related field plus two years of information systems experience in technical support, OR a Bachelor's degree in Information Technology, Computer Science, or a related field
• Experience with Cisco networks
• Experience with Fortinet security infrastructure
• Experience supporting thin-client or virtualized environments
• Working knowledge of firewall administration, rule management, VPN configuration, cloud infrastructure, identity/access management, and cloud networking
• Experience working with ticketing systems
• Hands-on experience installing, upgrading, and configuring switches, routers, wireless access points, controllers, and firewalls
• Proven experience managing and troubleshooting enterprise network environments across multiple sites or user groups
• Must pass a CJIS fingerprint-based background check and maintain CJIS eligibility
• Any felony convictions will disqualify the candidate due to CJIS requirements
• Must be authorized to work in the United States; ODOC does not offer visa sponsorship
• Ability to meet physical requirements, including lifting computer equipment up to 50 lbs and bending, crawling, and reaching under desks
• Ability to travel occasionally overnight in-state and out-of-state
• Applicants must meet minimum qualifications by the application close date

Core Competencies

Demonstrates expertise in network administration, cloud infrastructure management, and security protocols, with a strong focus on troubleshooting and resolving connectivity issues. Proficient in collaborating with stakeholders to enhance IT services and ensure compliance with policies and regulations.

Highest-signal resume keywords

• Cisco Network Experience
• Fortinet Security Infrastructure
• Firewall Administration
• VPN Configuration
• Cloud Infrastructure Management

ATS Optimization Keywords

Hard Skills

• Network Configuration
• Technical Support
• Troubleshooting
• Switch Installation
• Router Configuration
• Wireless Access Point Setup
• Firewall Rule Management
• Cloud Networking
• Identity/Access Management
• Ticketing Systems

Soft Skills

• Collaboration
• Problem-Solving
• Communication

Certifications & Qualifications

• CJIS Eligibility

Industry Keywords

• Information Technology
• Network Security
• Technical Support
• IT Policies
• Incident Response

Tools & Technologies

• Cloud Resources
• VPN
• DNS
• Thin-Client Environments
• Virtualized Environments