Network Engineer II

The Guitar Center Company; Phoenix (AZ); Hybrid; USD 100,000 - 145,000; Full time

Job summary

Join a leading company in the music industry as a Network Engineer II. In this role, you will be responsible for maintaining and optimizing network systems and have the opportunity for professional growth. This position requires strong technical skills, a focus on network design, and a passion for technology, all within a supportive work environment.

Benefits

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Disability insurance

Tuition assistance

Steep employee discounts

Qualifications

• 5-7 years of experience in network engineering or related roles.
• Experience with Cisco, Juniper, or other networking hardware and software.
• Hands-on experience with network monitoring tools.

Responsibilities

• Design, implement, and manage scalable network infrastructures.
• Monitor network performance and troubleshoot issues.
• Implement network security measures.

Skills

Network Design

Troubleshooting

VPN Technologies

Linux Server Experience

Routing Protocols

Scripting

Education

Bachelor's Degree in Computer Science or a related field

Tools

SolarWinds

PRTG

Nagios

Job description

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The Guitar Center Company provided pay range

This range is provided by The Guitar Center Company. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$100,000.00/yr - $145,000.00/yr

Important: This role is based at our Data Center in Phoenix, AZ, and follows a hybrid schedule, requiring an onsite presence 1–2 days per week.

About Guitar Center:

At Guitar Center, we are driven by a shared passion for music and technology. We support over 300 stores nationwide and a growing network of shared services facilities. Our team is critical in ensuring our business runs smoothly and our customers and associates stay connected to what matters most.

About the Role:

We are seeking a highly skilled and motivated Network Engineer II to join our IT team. The ideal candidate will have hands-on experience with network design, implementation, and troubleshooting, and will be responsible for maintaining and optimizing network systems. The Network Engineer II will play a key role in supporting the organization's networking infrastructure, ensuring uptime, performance, and security across all systems.

What You’ll Do:

Network Design & Implementation:

• Design, implement, and manage scalable and reliable network infrastructures for both local area networks (LANs) and wide area networks (WANs).
• Collaborate with cross-functional teams to ensure the seamless integration of network systems with other IT infrastructure.
• Provide input and recommendations for network architecture to enhance performance, security, and scalability.

Network Configuration & Troubleshooting:

• Configure and maintain routers, switches, firewalls, VPNs, and other networking devices.
• Monitor network performance and troubleshoot issues to ensure minimal downtime and optimal performance.
• Respond promptly to network outages or performance issues and resolve problems quickly.

Security & Compliance:

• Implement network security measures, including firewalls, intrusion detection/prevention systems, and VPNs.
• Ensure compliance with organizational policies, security standards, and regulatory requirements.
• Perform regular security audits and vulnerability assessments on network infrastructure.

Monitoring & Reporting:

• Utilize network monitoring tools to track and report on network health and performance.
• Identify trends and potential risks in the network and proactively address them.
• Provide detailed reports on network performance, incidents, and management solutions.

Documentation & Training:

• Maintain accurate network diagrams, configurations, and documentation to ensure easy access and knowledge sharing within the team.
• Provide training and technical support to junior network engineers and other IT staff.
• Work closely with other IT teams, including systems engineers, security engineers, and IT support teams, to ensure network-related issues are addressed quickly and effectively.
• Serve as a point of escalation for complex network issues that require advanced troubleshooting or expertise.
• Engage closely with the Principal Network Engineer on complex projects and escalations.

To join our band, you'll need the following experience:

Experience:

• 5-7 years of experience in network engineering or related roles, with a strong focus on configuring and troubleshooting network devices and services.
• Hands-on experience with Cisco, Juniper, or other enterprise-level networking hardware and software.
• Linux and Windows server experience is a plus.

Technical Skills:

• Expertise in routing and switching protocols (OSPF and BGP).
• Experience with network monitoring tools such as SolarWinds, PRTG, or Nagios.
• Familiarity with network security protocols, VPN technologies (IPsec, SSL), and firewall configurations.
• Experience with SDN (Software-Defined Networking), cloud networks, and virtualization technologies is a plus.
• Proficient in scripting and network automation tools such as Ansible, Git, Python, and Bash.

Nice To Have:

• Cisco Certified Network Associate (CCNA) or higher (CCNP or equivalent is a plus).
• CompTIA Network+ or similar networking certifications.
• Certified Information Systems Security Professional (CISSP) or Certified Ethical Hacker (CEH) is a plus.
• JNCIA and JNCIE Juniper certifications are a plus.

Why Guitar Center Company?

• Great People & Leadership: Work with a supportive, knowledgeable team dedicated to operational excellence.
• Professional Growth: Tangible career advancement opportunities, consistent recognition, and a team that invests in individual and organizational success.
• Impact & Purpose: Play a crucial role in improving technology support services, minimizing business disruptions, and supporting the broader mission of creating more musicians and bringing music to the world.
• Steep Employee Discounts: Enjoy significant discounts on musical products and gear sold at The Guitar Center.
• Collaborative & Motivated Team Environment: Join a team that values documentation, prioritization, and problem-solving, all while fostering a culture of accountability and enjoyment.

Join Us and Be a Part of a Team That Supports the Music Industry from the Inside Out!

Disclaimer:

While this job description outlines primary responsibilities, it is not a comprehensive list of all tasks. Duties may change or new responsibilities may be assigned as business needs evolve.

Pay Rate: Base range of $100,000 - $145,000 per year, depending on background and experience. This position is not eligible to participate in the Guitar Center Company's bonus program. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on experience, education, and other factors. The pay range(s) listed are provided in compliance with state-specific laws. Pay ranges may be different in other locations.

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request a reasonable accommodation by sending an email to [e-mail].

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Retail

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Disability insurance

Tuition assistance

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