Senior Financial Aid Specialist - Systems & Automation

Davita Inc.; Baltimore (MD); Remote; USD 125,000 - 150,000; Full time

Job summary

A leading educational institution is seeking a Senior Financial Aid Specialist to support the Financial Aid function with policy, procedure, technology, and process optimization. This role involves performing internal audits, analyzing processes for improvement, and ensuring compliance with federal and state regulations.

Benefits

Comprehensive benefits package

Tuition benefits

Health insurance

Paid time off

Retirement plan with company match

Qualifications

• 3+ years of Title IV administration experience preferred.
• Experience with policy, procedure, and data system development using automation.
• Knowledge of federal, state, and institutional regulations related to financial aid.

Responsibilities

• Perform internal audits of various funding programs.
• Analyze and recommend improvements to financial aid processes.
• Support User Acceptance Testing (UAT) for system upgrades.

Skills

Attention to detail

Technical proficiency

Innovative thinking

Education

Bachelor's degree

High School diploma or equivalent

Tools

Automated systems

Job description

To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States.

If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.

This Senior Financial Aid Specialist supports the Financial Aid function at Herzing University with policy, procedure, technology, and process optimization needs. This role requires high attention to detail and technical proficiency. The Senior Specialist also needs the ability to generate innovative ideas. The role reports to the Director of Financial Aid - Compliance and is part of the Financial Aid Compliance Team within the Home Office division.

Education and Experience Requirements:

• Bachelor's degree preferred; High School diploma or equivalent required.
• 3+ years of Title IV administration experience preferred; minimum 1 year of related experience required.
• Experience with automated systems and processes preferred.
• Experience with policy, procedure, and data system development using automation preferred.
• Knowledge of federal, state, and institutional regulations related to financial aid eligibility and processing preferred.

Pay: Compensation is based on qualifications and experience. The hourly pay range is $27.79 to $37.60. We offer a comprehensive benefits package, including tuition benefits, health insurance, paid time off, and a retirement plan with company match. Learn more about careers at Herzing University.

Primary Duties and Responsibilities:

• Perform internal audits of various funding programs and collaborate on staff training.
• Analyze and recommend improvements to financial aid processes leveraging technology and reporting.
• Support User Acceptance Testing (UAT) for system upgrades, including designing test plans and executing tests.
• Partner with campus financial aid leadership on budget utilization, staffing, and resource management.
• Maintain the FWS Tracker and resolve documented issues promptly.
• Configure financial aid software for award year setup to ensure system accuracy.
• Assist financial aid staff across campuses with troubleshooting and policy research.
• Commit to continuous improvement in efficiency, accuracy, student satisfaction, and innovation.

Herzing University values diversity and fosters an inclusive environment where individuals are respected and empowered.

Physical Requirements:

• Remain stationary most of the time; occasionally move around.
• Operate office equipment and communicate verbally and visually with students and staff.
• Occasionally lift or carry up to 10 pounds.

Applicants must be authorized to work in the U.S. without sponsorship. Herzing University does not sponsor visas. We are committed to equal opportunity employment and prohibit discrimination based on protected statuses. More info at Diversity and Title IX.

Equal Opportunity Employer. For information on your rights, see the Know Your Rights notice from the Department of Labor.