Senior Financial Aid Specialist - Systems & Automation

Davita Inc.; Chicago (IL); Remote; USD 125,000 - 150,000; Full time

Job summary

A leading university is looking for a Senior Financial Aid Specialist to support its Financial Aid function. The role requires strong attention to detail and involves performing audits, analyzing processes, and collaborating on staff training. Ideal candidates will possess relevant experience and a commitment to continuous improvement within a diverse environment.

Benefits

Tuition waiver and reimbursement

Health insurance

Paid time off

Retirement plan with company match

Qualifications

• 3+ years of Title IV administration experience preferred.
• Minimum 1 year of related experience required.
• Experience with policy and procedure development using automation preferred.

Responsibilities

• Perform internal audits of funding programs.
• Analyze and recommend process improvements.
• Support system upgrades through user acceptance testing.

Skills

Attention to detail

Technical proficiency

Innovative thinking

Process optimization

Education

Bachelor's degree preferred

High School diploma or equivalent required

Tools

Automated systems

Job description

To participate in a remote work arrangement, employees must reside in the United States. No remote work arrangement will be considered for working from outside the United States.

If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.

This Senior Financial Aid Specialist supports the Financial Aid function at Herzing University with policy, procedure, technology, and process optimization needs. This role requires high attention to detail and technical proficiency. The Senior Specialist also needs the ability to generate innovative ideas. The Senior Specialist serves on the Financial Aid Compliance Team within the Home Office division of Financial Aid, reporting to the Director of Financial Aid - Compliance.

EDUCATION and EXPERIENCE REQUIREMENTS:

• Bachelor's degree preferred; High School diploma or equivalent required.
• 3+ Years of Title IV administration experience preferred; Minimum 1 year of related experience required.
• Experience with automated systems and processes preferred.
• Experience with policy, procedure, and data system development using automation preferred.
• Knowledge of federal, state, and institutional regulations related to financial aid eligibility and processing preferred.

Pay: Compensation is based on qualifications, experience, and circumstances. New employees typically start below the top of the salary range. Benefits include tuition waiver and reimbursement, health insurance, paid time off, and a retirement plan with company match. The hourly pay range is $27.79 to $37.60. Learn more about careers at Herzing University.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Perform internal audits of funding programs and collaborate on staff training.
• Analyze and recommend process improvements leveraging technology and reporting.
• Support system upgrades through UAT, designing test plans, and executing testing.
• Partner with campus leadership on budget utilization and resource management.
• Maintain the FWS Tracker and resolve issues promptly.
• Configure Financial Aid software for award year setup and system functionality.
• Support Financial Aid staff with system troubleshooting and policy review.
• Focus on continuous improvement in efficiency, accuracy, student satisfaction, and innovation.

Herzing University values diversity and fosters an inclusive environment where individuals are respected and empowered.

PHYSICAL REQUIREMENTS:

• Remain stationary most of the time; occasionally move around.
• Operate office equipment including computers and audiovisual tools.
• Use voice and hearing to communicate frequently.
• Observe and assess visually or otherwise.
• Occasionally lift or move up to 10 pounds.

Applicants must be authorized to work in the U.S. without sponsorship. The university does not sponsor visas at this time.

Herzing University is an equal opportunity employer and prohibits discrimination based on protected statuses. More info at Diversity Policy and Title IX.

Equal Opportunity Employer
This employer complies with federal employment laws. For rights information, see Know Your Rights.