Network Engineer

Ciena; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

An innovative technology company is seeking a Network Engineer for Field Services Engineering. In this role, you will collaborate with project managers and systems engineering teams to ensure the successful completion of project life cycles. You will supervise project documentation, support field technicians, and interface directly with customers on engineering designs. This role offers an opportunity to work with cutting-edge optical networking technologies and contribute to impactful projects. If you are passionate about technology and eager to make a difference, this position could be your next career move.

Qualifications

• Minimum 2 years of relevant experience in network engineering.
• Experience with Optical Networking platforms and technologies.
• Strong technical and presentation skills required.

Responsibilities

• Supervise project execution and documentation including LLD and ATP.
• Support Field Service Technicians and provide customer interface.
• Create and modify scripts for DevOps using Python and other tools.

Skills

Network Engineering

Project Management

Optical Networking

Technical Documentation

Customer Service

Scripting (Python, Java, Ansible)

Presentation Skills

Linux/Unix/Solaris

Interpersonal Skills

Education

BS/B-Tech/BE in Electronics and Telecommunication

Engineering or related fields

Tools

Docker

AWS

GitHub

MS Office (Visio, Excel, Power Point, Power Bi)

Job description

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

How You Will Contribute:

A Network Engineer– Field Services Engineering works directly with Ciena PM’s/Systems engineering and Planning/Operation and Projects teams in customer organization to ensure the completion of project life cycle within the described SoW, essentially priming the Engineering Documentation and Acceptance testing of the solution.

Essential Duties and Responsibilities:

• Supervise and control the coordination, planning and execution of projects, especially project documentation including LLD, NDD, Link Diagrams and ATP documents.
• Discuss with Systems Engineer and understand the Ciena solution offered and convert the HLD to LLD.
• Support Field Service Technicians and Site Leads in achieving or exceeding the E, F & I Services objectives.
• Provide direct interface to the Customer for Engineering design (LLD, Network design, IDP, DCN design, sync design etc.)
• Make decisions that have impact on project scheduling, planning, and successful completion of deliverables.
• Uses the Statement of Work (SOW) to appropriately leverage decisions on elements of the job that are above and beyond the scope of the project.
• Act as a mentor and share specialised expertise/support with field personnel.
• Act as a team leader on specific projects/activities.
• Work closely with local and remote software development & test teams.
• Analyse scope and complexity of a job, create RFQs for partner delivery.
• Adheres / ensure adherence to applicable quality standards and technical documentation.
• Gathers and Analyse Customer Network Data and develops the migration strategy required to ensure a successful transition onto the Ciena platform.
• Create/modify/test scripts/DevOps (ie, Python, JAVA, Ansible, etc).
• Technical and presentation skills are required.

Experience:

• Min 2 years relevant proven experience.
• Some experience on engineering, testing, deploying networks on Optical Networking platforms (Ciena,Nokia/Alcatel-Lucent,Huawei, Adva, Infinera, Ribbon Comm.)
• Knowledge of Optical technology and architecture (Long haul, Ultra Long haul, Submarine cable systems, CDC, Datacenter interconnect, fixed/flexible grid network, Coherent Optics etc).
• Knowledge on NMS/EMS, Microservices, API, OSS.
• Migration of equipment and sites.
• Executing network roll out.
• Plan and Implement of L2/L3 DCN.
• Experience on Linux/Unix/Solaris systems.
• Continuous learning and development of skills in advance optical communication domain.
• Team oriented strong inter-personal skills and ability to understand customers’ needs, expectations and perspective.
• Excellent presentation and soft skills.

Assets:

• BS/B-Tech/BE in Electronics and Telecommunication or equivalent, engineering, business or related fields preferred.
• Experience of scripting (Python etc.) will be a plus.
• Layer 0/1 Ciena or other vendor product knowledge, and/or Layer 2-3 knowledge (certification desirable). Understanding of Ethernet and related technologies MPLS-TP/IP, Routing Protocols like OSPF, BGP and ISIS will be a plus.
• Cloud environments (e.g., Docker, AWS, Openstack, GitHub etc.).
• Basic understanding of NETCONF, YANG and Telecom domain.
• Fundamentals of SDN and NFV (Network function virtualization).
• Ability to work at night on maintenance windows (20%).
• Ability to handle multiple projects simultaneously.
• Ability to review and analyze project information quickly and accurately.
• Excellent English language written and verbal communications skills.
• Hands-on knowledge of MS Office applications (Visio, Excel, Power Point, Power Bi etc.).
• Excellent Customer Service interaction skills.