Network Engineer (onsite)

System One; Richmond (VA); Remote; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a skilled Network Engineer to join their remote team. This role requires a strong background in network administration, particularly with F5 LTM load balancers and various firewall technologies. You will be responsible for troubleshooting network incidents, implementing solutions, and ensuring business continuity. The ideal candidate will possess a bachelor's degree in computer science or equivalent experience, along with excellent communication skills and a professional attitude. This is a fantastic opportunity to contribute to a dynamic team that values innovation and quality service.

Qualifications

• Extensive experience with network administration and troubleshooting.
• Ability to document processes according to ITIL standards.

Responsibilities

• Lead, implement, and support specialized IT solutions.
• Resolve network issues and ensure business continuity.

Skills

Network Administration

Troubleshooting Skills

Customer Service Skills

Documentation Skills

Collaboration Skills

Education

Bachelor's Degree in Computer Science

10+ Years Relevant Experience

Tools

F5 LTM Load Balancers

Checkpoint Firewalls

Juniper Firewalls

Cisco IOS Routers

Job description

Network Engineer

Location: Remote, must reside in the Richmond, VA area
Citizenship: US Citizenship is required per government contract
Clearance: Must be able to obtain Public Trust clearance

This is an E-commerce position requiring a minimum of a bachelor’s degree in computer science or a related field, or equivalent work experience. Candidates must have strong network administration experience and be capable of leading, implementing, and supporting specialized business and technical IT solutions. Willingness to work off-hours, weekends, and be on-call is required.

Technical Skills and Product Knowledge Requirements

1. General maintenance, troubleshooting, and root cause analysis for network incidents.
2. Resolve all network issues assigned to the network team.
3. Drive problem resolution to ensure business continuity.
4. Participate in daytime and evening shift rotations, including on-call weekends and after-hours support.
5. Improve quality and ensure timely resolution of incidents.
6. Implement measures to prevent future incidents.
7. Audit network devices to ensure policies meet or exceed audit standards.
8. Perform change management on all network devices, implementing change requests per CM processes.
9. Install, upgrade, and maintain network components.
10. Document processes in accordance with ITIL standards.

Qualifications and Responsibilities

• Extensive experience with administering and upgrading F5 LTM load balancers.
• Extensive experience with Checkpoint and Juniper firewalls.
• Extensive knowledge of Cisco IOS routers, switches, and Nexus OS.
• Strong troubleshooting skills across desktops, servers, network, and firewalls.
• Advanced knowledge of protocols such as OSPF, EIGRP, HSRP, VLAN, and TCP/IP.
• Attention to detail and excellent customer service skills.
• Professional and responsible attitude with the ability to work independently.
• Experience with comprehensive documentation, including processes and user guides.
• Strong verbal and written communication skills.
• Ability to collaborate with remote, matrixed teams and clients.
• Qualified candidates should have a bachelor’s degree in a related field or at least 10 years of relevant experience.