Network Delivery Lead — Migrations, Security & Ops

Synechron; New York (NY); On-site; USD 125,000 - 145,000; Full time

Benefits offered by this job

Competitive compensation

Global organization with opportunities

Job summary

Synechron is seeking an experienced Network Service Delivery Manager to coordinate migration, deployment, and operation across infrastructure, application, security, and operations teams. You will ensure timely delivery within scope, governance, and compliance standards and manage vendor engagement and service readiness.

The role requires 7–10 years in network service delivery, strong ITSM, and cross-functional leadership, with an emphasis on risk management, change control, and production

Qualifications

• 7–10 years of experience in network infrastructure service delivery management.
• Proven experience managing network migrations, deployments, upgrades, and service transitions.
• Strong understanding of enterprise network infrastructure, including routing, switching, firewalls, WAN, LAN, VPN, and cloud connectivity.
• Experience with IT service management practices, including change, incident, problem, release, and configuration management.
• Experience with risk management, governance, stakeholder communications, and vendor management.
• Familiarity with project management methodologies such as Agile, Waterfall, or hybrid delivery models.
• Experience coordinating production readiness, cutover planning, rollback planning, and operational handover.

Responsibilities

• Coordinate network infrastructure migrations, deployments, upgrades, and service transition activities.
• Manage end-to-end delivery of network projects, ensuring timelines, dependencies, milestones, and deliverables are tracked.
• Collaborate with infrastructure, application, security, operations, engineering, and production-support teams.
• Establish and maintain operational governance, reporting, service controls, and delivery standards.
• Identify, assess, and manage project, operational, technical, and third-party risks.
• Lead stakeholder communications, status reporting, steering meetings, and escalation management.
• Coordinate change management activities, including change assessments, approvals, implementation planning, and post-change reviews.
• Manage vendor engagement, deliverables, service performance, and issue resolution.
• Define and track service readiness activities, including support models, monitoring, documentation, knowledge transfer, and operational acceptance.
• Ensure network changes and deployments comply with architecture, security, regulatory, and organizational standards.
• Coordinate implementation planning, testing, cutover, rollback, and post-production validation.
• Track incidents, defects, risks, issues, and dependencies through to resolution.
• Support continuous improvement initiatives to enhance network service quality, reliability, and delivery efficiency.
• Facilitate lessons-learned sessions and maintain project and operational documentation.

Skills

Network infrastructure

Project management

ITSM

Vendor management

Stakeholder comms

Tools

ServiceNow

Jira

Confluence

Job description

Synechron is seeking an experienced Network Service Delivery Manager to coordinate migration, deployment, and operation across infrastructure, application, security, and operations teams. You will ensure timely delivery within scope, governance, and compliance standards and manage vendor engagement and service readiness.

The role requires 7–10 years in network service delivery, strong ITSM, and cross-functional leadership, with an emphasis on risk management, change control, and production