Network Service Delivery Manager

Delta System & Software, Inc.; New York (NY); Hybrid; USD 140,000 - 170,000; Full time

Job summary

Delta System & Software, Inc. seeks a Network Service Delivery Manager – Expert to coordinate migration and deployment across infrastructure, application, and operations teams in New York.

The role focuses on driving governance, risk management, change coordination, and readiness for production support. You will manage a network workstream, coordinate design and testing, track risks and blockers, and ensure smooth transitions to production with clear ownership and documentation.

Qualifications

• 7–10 years of experience in network infrastructure service delivery.
• Strong governance, risk management, and change-management skills.
• Experience coordinating vendors and ensuring service readiness.

Responsibilities

• Maintain the network workstream plan with milestones and owners.
• Coordinate design, implementation, connectivity testing, and application network integration activities.
• Track network risks, issues, decisions, and delivery actions; escalate blockers with clear impact and recovery plans.
• Coordinate firewall/network-flow approvals, vendor dependencies, and network changes through enterprise processes.
• Lead network delivery reviews and communicate progress, risks, and decisions to the program team.
• Coordinate production network readiness, cutover activities, monitoring coverage, and rollback preparation with technical owners.
• Ensure documentation, knowledge transfer, and service acceptance are complete for production transition.
• Network delivery plan, dependency tracker, RAID log, and status reporting.

Skills

Network delivery

Cross-team coordination

Governance & risk

Stakeholder comms

Vendor coordination

Job description

Role: Network Service Delivery Manager – Expert

Location: New York, USA

Duration: long term contract

Work model

Day-one onsite; hybrid with 3 days onsite per week.

Engagement: T&M consulting assignment. Individual start date and duration to be confirmed.

Role overview

Coordinate network migration and deployment across infrastructure, application, and operations teams. Drive execution, governance, risk management, change coordination, and service readiness for transition into production support.

Experience

7–10 years of Network Infrastructure Service Delivery Management.

Required qualifications

• Experience managing network infrastructure delivery and cross-team dependencies.
• Strong operational governance, risk management, stakeholder communication, and change-management capability.
• Experience coordinating vendors and ensuring service readiness and support transition.

Key responsibilities

• Maintain the network workstream plan, milestones, dependencies, owners, and readiness checkpoints.
• Coordinate design, implementation, connectivity testing, and application network integration activities.
• Track network risks, issues, decisions, and delivery actions; escalate blockers with clear impact and recovery plans.
• Coordinate firewall/network-flow approvals, vendor dependencies, and network changes through enterprise processes.
• Lead network delivery reviews and communicate progress, risks, and decisions to the program team.
• Coordinate production network readiness, cutover activities, monitoring coverage, and rollback preparation with technical owners.
• Ensure documentation, support ownership, knowledge transfer, and service acceptance are complete for production transition.
• Network delivery plan, dependency tracker, RAID log, and status reporting.
• Change/readiness records and coordinated cutover activities.
• Network service transition and operational acceptance package.

Desired qualifications

• Experience managing network migration or transformation within banking or other regulated enterprises.
• Experience coordinating cloud and on-premises network teams, vendors, change approvals, and production transitions.
• Ability to manage dependencies, service readiness, stakeholder reporting, cutover coordination, and operational acceptance.

Preferred certifications

• One or more of the following certifications is desirable. Certifications are preferred, not mandatory, and do not replace demonstrated hands‑on experience.
• Project Management Professional (PMP).
• ITIL Foundation.
• AWS Certified Cloud Practitioner, as supporting cloud knowledge.