Network Computer Support Technician

General Dynamics Information Technology; Tyndall Air Force Base (FL); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Comprehensive benefits

401K with company match

Paid time off

Job summary

General Dynamics Information Technology is seeking a Network Computer Support Technician in Tyndall, FL, for on-site maintenance of ADCS systems and networks. The role requires active Secret clearance and 8570 Level II certification, with AS degree and 5 years total experience.

Responsibilities include operations and maintenance of communications/network systems, on-site installations per specs, and end-user support. On-site work at a U.S. base, with a focus on security and reliability.

Qualifications

• Must have an active Secret Level security clearance.
• Must be 8140 compliant/ hold active CompTIA IAT 8570 Level II (i.e.: Security+CE) certification or higher.
• Must have AS Degree and 3 years' experience; or equivalent years of experience= 5 years total.
• Must be onsite in Tyndall, FL.

Responsibilities

• Tier 1 maintenance of on-site ADCS systems and subsystems, performing preventive and corrective maintenance and monitoring.
• Terminate ADCS circuits activated at the node POP.
• Report failures to the on-site government contract representative by the start of the next duty day.
• Coordinate system downtime requirements with CAOC/ADS "Comm Focal Point (CFP)".
• Monitor on-site and remote locations.
• Perform additions, changes, and relocations of ADCS equipment.
• Troubleshoot hardware and software problems and interconnectivity issues.
• Provide site support and end-user support and training on the networks.

Skills

Active Security clearance

Security+ CE

On-site work

Network troubleshooting

Education

AS Degree

Tools

Cisco systems

VMware ESXi

Active Directory

Windows Server 2019

HBSS

ACAS

SolarWinds

Splunk

Job description

We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology.

GDIT is looking for Network Computer Support Technicianin Tyndall, FL, who holds active DOW Secret Clearance.

Support Technician maintenanceincludes (but is not limited to):

• The Tier 1 maintenance of the on-site ADCS systems and subsystems, performing preventive and corrective maintenance and monitoring the on-site and remote locations.
• Terminate ADCS circuits activated at the node point-of-presence (POP).
• Report failures to the on-site government contract representative no later than the start of the next duty day.
• Coordinate system downtime requirements with CAOC/ADS "Comm Focal Point (CFP)"
• Monitoring the on-site and remote locations.
• Perform additions, changes, and relocations of ADCS equipment.
• Performs a range of technical tasks and provides site support.
• Modifies, moves, and installs a range of new equipment.
• Troubleshoots a range of hardware and software problems and interconnectivity issues.

Principle Duties and Responsibilities:

• Operations and maintenance of communications/computer systems and networks.
• Installs communications/computer systems in accordance with the respective installation spec.
• Troubleshooting and support of communications systems/networks.
• Working knowledge of Cisco system support/maintenance, VMware ESXi system support/maintenance, Active Directory, Windows Server 2019, HBSS, ACAS, SQL, SolarWinds, and Splunk preferred.
• End-user support and training on communications systems/networks.
• Administer network/cyber security policies and procedures.
• Maintains current knowledge of relevant technology as assigned.
• Participates in special projects as required.
• Focused on identifying customer needs and maintaining customer satisfaction.
• Perform assigned additional duties (Vehicle Monitor, Local Records Maintenance, Site Safety representative, etc.) if/when selected.

Required skills:

• Must have an active Secret Level security clearance
• Must be 8140 compliant/ hold active CompTIA IAT 8570 Level II (i.e.: Security+CE) certification or higher
• Must have AS Degree and 3 years' experience; or equivalent years of experience= 5 years total
• Must be onsite in Tyndall, FL

Preferred Qualifications:

• Cyber Security, Network, or Windows certifications (SecurityX, Ethical Hacker, CCNA, AZ-802, etc).

Working Conditions

• Work may require some physical effort in handling equipment, boxes etc.

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities

• Support: An internal mobility team focused on helping you achieve your career goals

• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off

• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.