Network Infrastructure Task Lead

General Dynamics Information Technology; Tampa (FL); On-site; USD 129,000 - 175,000; Full time

Benefits offered by this job

401K with company match

Comprehensive health and wellness

Professional growth opportunities incl

Paid education and certifications

Paid vacation and holidays

Job summary

General Dynamics Information Technology seeks a Network Infrastructure Task Lead to oversee day-to-day network operation and ensure LAN/WAN, data center, and remote-access availability. You will lead Tier 1-3 troubleshooting, monitor performance, and drive improvements for USCENTCOM IT Services in Tampa.

This role requires 5+ years of related experience, TS/SCI eligibility, and strong communication skills. You will coordinate with Cybersecurity, Systems, and Vendors to meet SLAs while

Qualifications

• 5+ years of related experience.
• Applicable DoW 8140 or DoW 8570 Certification.
• Security Clearance TS/SCI.
• Strong communication skills and ability to work with non-technical staff.

Responsibilities

• Oversee day-to-day network operation and availability of LAN, WAN, data center, remote-access and supporting network infrastructures.
• Lead analysis and resolution to complex network issues using telemetry, logs, packet captures, flow analysis and monitoring tools.
• Analyze utilization, latency, packet loss, availability and capacity trends, addressing performance constraints.
• Coordinate Tier 1-3 escalation, enforce change-control processes, and ensure SLAs and KPIs are met.
• Maintain secure networks with firewalls, VPNs, segmentation and Zero Trust principles.
• Collaborate across Cybersecurity, Systems, Services, and Vendors to align operations with priorities.

Skills

IT Analysis

Network Operations

Routing and Switching

Technical Problem Resolution

Job description

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: IT Analysis, Network Operations, Routing and Switching, Technical Problem Resolution Certifications: None Experience: 5 + years of related experience US Citizenship Required: Yes

Job Description: Transform technology into opportunity as a Network Infrastructure Task Lead with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiators. As a Network Infrastructure Task Lead you will help ensure today is safe and tomorrow is smarter. Work depends on your ability to oversee the day-to-day availability, performance, and health of multiple enterprise networks, ensuring services remain reliable, secure, and responsive to mission requirements. This includes proactively monitoring network infrastructure and critical services, identifying performance degradation and outages, coordinating Tier 1-3 troubleshooting and escalation, managing operational priorities, tracking incidents through resolution, and ensuring established SLAs, availability targets, and performance standards are consistently achieved for the USCENTCOM Information Technology Services (CITS) Program supporting the USCENTCOM J6 in Tampa, FL.

HOW A NETWORK INFRASTRUCTURE TASK LEAD WILL MAKE AN IMPACT

Oversee day-to-day network operation and availability of LAN, WAN, data center, remote-access and supporting network infrastructures.

Lead analysis and resolution to complex network issues using telemetry, logs, packet captures, flow analysis, performance monitoring and vendor diagnostic tools.

Analyze utilization, latency, packet loss, availability, bandwidth, capacity trends, and proactively address emerging performance or scalability constraints.

Establish priorities, assign technical resources, monitor ticket and problem queues, enforce escalation procedures, track SLAs/KPIs and ensure effective Tier 1/ Tier 2 / Tier 3 coordination.

Ensure network changes, upgrades, configurations and maintenance activities follow approved standards, testing, documentation, rollback, and change-control processes.

Maintain secure networks through firewalls, VPNs, segmentation, identity-controlled access encryption and Zero Trust principals.

Oversee routing, switching, VLANs, VRFs, VPNs, network segmentation, and traffic-engineering capabilities to maintain controlled communications.

Maintain continuous visibility into network health, availability, utilization, faults, security events, capacity and service degradation.

Coordinate response to outages and service degradation, establish technical priorities, manage escalation, conduct root-cause-analysis, and implement corrective actions to prevent recurrence.

Ensure network diagrams, configuration, inventories, SOPs, technical baselines, change records, and compliance documentation remains accurate and current.

Coordinate across Cybersecurity, Systems, Services, Unified Communications, Service Desk, FMV, Vendors, and Leadership to align network operations with organizational priorities.

Provide oversight to all technology refreshes, deployment migrations, new capabilities, system integrations, infrastructure modernization while minimizing operational risk.

WHAT YOU’LL NEED TO SUCCEED

• Required Experience: 5+ years of related experience
• Required Technical Skills: Applicable DoW 8140 or DoW 8570 Certification Security Clearance Level: TS/SCI
• Required Skills and Abilities: Strong communication skills. Eagerness to learn new technologies and take on additional responsibilities over time. Knowledge of TCP/IP, LAN/WAN technologies, network protocols, and familiarity with network hardware. Strong analytical skills with a focus on troubleshooting and diagnosing network issues. Ability to communicate technical issues clearly and professionally with non-technical staff. Respond to escalated user inquiries and issues related to network connectivity, performing basic diagnostics, and escalating more complex issues as needed. Work closely with peers, and other departments to ensure seamless network operations and assist with ongoing projects/tasks. Ability to work weekends and evening hours as needed.
• Preferred Skills: Associate’s degree in information technology, Computer Science, or related field. Cisco Certified CCNA, CCNP Experience with USCENTCOM and familiarity with its mission. Knowledge and familiarity with USCENTCOM’s IT environment.
• Location: Onsite-Tampa, FL US Citizenship Required

GDIT IS YOUR PLACE: 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidays

#gditpriority #USCENTCOM #armajobs

The likely salary range for this position is $129,200 - $174,800. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours: 40

Travel Required: Less than 10% Telecommuting Options: Onsite Work Location: USA FL MacDill AFB Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process: As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work: We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

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