Network Infrastructure Task Lead

General Dynamics Information Technology; United States; On-site; USD 129,000 - 175,000; Full time

Benefits offered by this job

401K with company match

Health and wellness packages

Career growth opportunities

Paid education and certifications

Cutting-edge technology training

Paid vacation and holidays

Job summary

General Dynamics Information Technology in Tampa, FL is seeking a Network Infrastructure Task Lead to oversee day-to-day network operations across LAN/WAN, data center, and remote access, ensuring availability and security.

You will analyze performance, manage escalations, maintain change control, and coordinate with Cybersecurity, Systems, and Vendors to meet mission requirements.

The role requires TS/SCI clearance and 5+ years of related experience, with CCNA/CCNP preferred.

Qualifications

• 5+ years of related experience
• Applicable DoW 8140 or DoW 8570 Certification
• Security Clearance Level: TS/SCI
• Strong communication skills.
• Eagerness to learn new technologies and take on additional responsibilities over time.
• Knowledge of TCP/IP, LAN/WAN technologies, network protocols, and familiarity with network hardware.
• Strong analytical skills with a focus on troubleshooting and diagnosing network issues.
• Ability to communicate technical issues clearly and professionally with non-technical staff.
• Respond to escalated user inquiries and issues related to network connectivity, performing basic diagnostics, and escalating more complex issues as needed.
• Work closely with peers and other departments to ensure seamless network operations and assist with ongoing projects/tasks.
• Ability to work weekends and evening hours as needed.

Responsibilities

• Oversee day-to-day network operation and availability of LAN, WAN, data center, remote-access and supporting network infrastructures.
• Lead analysis and resolution to complex network issues using telemetry, logs, packet captures, flow analysis, performance monitoring and vendor diagnostic tools.
• Analyze utilization, latency, packet loss, availability, bandwidth, capacity trends, and proactively address emerging performance or scalability constraints.
• Establish priorities, assign technical resources, monitor ticket and problem queues, enforce escalation procedures, track SLAs/KPIs and ensure effective Tier 1/ Tier 2/Tier 3 coordination.
• Ensure network changes, upgrades, configurations and maintenance activities follow approved standards, testing, documentation, rollback, and change-control processes.
• Maintain secure networks through firewalls, VPNs, segmentation, identity-controlled access encryption and ZeroTrust principals.
• Oversee routing, switching, VLANs, VRFs, VPNs, network segmentation, and traffic-engineering capabilities to maintain controlled communications.
• Maintain continuous visibility into network health, availability, utilization, faults, security events, capacity and service degradation.
• Coordinate response to outages and service degradation, establish technical priorities, manage escalation, conduct root-cause-analysis, and implement corrective actions to prevent recurrence.
• Ensure network diagrams, configuration, inventories, SOPs, technical baselines, change records, and compliance documentation remains accurate and current.
• Coordinate across Cybersecurity, Systems, Services, Unified Communications, Service Desk, FMV, Vendors, and Leadership to align network operations with organizational priorities.
• Provide oversight to all technology refreshes, deployment migrations, new capabilities, system integrations, infrastructure modernization while minimizing operational risk.

Skills

IT Analysis

Network Operations

Routing and Switching

Technical Problem Resolution

Education

Associate’s degree in information technology or related field

Cisco CCNA

Cisco CCNP

Job description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret/SCI

Clearance Level Must Be Able to Obtain:

Top Secret/SCI

Public Trust/Other Required:

None

Job Family:

IT Infrastructure and Operations

Job Qualifications:

Skills:

IT Analysis, Network Operations, Routing and Switching, Technical Problem Resolution

Certifications:

None

Experience:

5 + years of related experience

US Citizenship Required:

Yes

Job Description:

Transform technology into opportunity as a Network InfrastructureTask Lead with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiators. As a Network InfrastructureTask Lead you will help ensure today is safe and tomorrow is smarter. Work depends onyour ability tooverseetheday-to-dayavailability,performance, and health of multipleenterprise networks,ensuring servicesremainreliable,secure, and responsive to mission requirements.This includes proactively monitoring network infrastructureand critical services, identifying performance degradationand outages, coordinating Tier 1-3 troubleshooting and escalation,managing operational priorities, tracking incidents through resolution, and ensuring established SLAs, availability targets, and performance standards areconsistently achievedfor the USCENTCOM Information Technology Services (CITS) Program supporting the USCENTCOM J6 in Tampa, FL.

HOW ANETWORKINFRASTRUCTURE TASK LEADWILL MAKE AN IMPACT

• Oversee day-to-day network operation and availability of LAN, WAN, data center, remote-access and supporting network infrastructures.

• Lead analysis and resolution to complex network issues using telemetry, logs, packet captures, flow analysis, performance monitoring and vendor diagnostic tools.

• Analyze utilization, latency, packet loss, availability, bandwidth, capacity trends, and proactively address emerging performance or scalability constraints.

• Establish priorities, assign technical resources, monitor ticket and problem queues, enforce escalation procedures, track SLAs/KPIs and ensure effective Tier 1/ Tier 2/Tier 3 coordination.

• Ensure networkchanges, upgrades, configurations and maintenance activitiesfollow approved standards, testing, documentation,rollback, and change-control processes.

• Maintain securenetworks through firewalls,VPNs, segmentation, identity-controlled accessencryption and ZeroTrust principals.

• Oversee routing, switching, VLANs, VRFs, VPNs, network segmentation, and traffic-engineering capabilities to maintain controlled communications.

• Maintain continuous visibility into networkhealth, availability, utilization, faults, security events, capacity and service degradation.

• Coordinateresponse to outages and servicedegradation, establish technical priorities, manage escalation, conduct root-cause-analysis, andimplement corrective actions to prevent recurrence.

• Ensure network diagrams,configuration, inventories, SOPs, technical baselines, change records, and compliance documentation remains accurate and current.

• CoordinateacrossCybersecurity,Systems,Services,UnifiedCommunications,ServiceDesk,FMV,Vendors, andLeadership to align network operations withorganizational priorities.

• Provide oversightto all technology refreshes, deployment migrations,new capabilities, system integrations, infrastructure modernizationwhileminimizing operational risk.

WHAT YOU’LL NEED TO SUCCEED:

• Required Experience:5+ years of related experience

• Required Technical Skills:Applicable DoW 8140 or DoW 8570 Certification

• Security Clearance Level:TS/SCI

• Required Skills and Abilities:

• Strong communication skills.

• Eagerness to learn new technologies and take on additional responsibilities over time.

• Knowledge of TCP/IP, LAN/WAN technologies, network protocols, and familiarity with network hardware.

• Strong analytical skills with a focus on troubleshooting and diagnosing network issues.

• Ability to communicate technical issues clearly and professionally with non-technical staff.

• Respond toescalateduser inquiries and issues related to network connectivity, performing basic diagnostics, and escalating more complex issues as needed.

• Work closely withpeers,and other departments to ensure seamless network operations and assist with ongoing projects/tasks.

• Ability to work weekends and evening hours as needed.

Preferred Skills:

• Associate’s degree in information technology, Computer Science, or related field.

• Cisco Certified CCNA, CCNP

• Experience with USCENTCOM and familiarity with its mission.

• Knowledge and familiarity with USCENTCOM’s IT environment.

• Location:Onsite-Tampa, FL

• US Citizenship Required

GDIT IS YOUR PLACE:

• 401K with company match

• Comprehensive health and wellness packages

• Internal mobility team dedicated to helping you own your career

• Professional growth opportunities including paid education and certifications

• Cutting-edge technology you can learn from

• Rest and recharge with paid vacation and holidays

#gditpriority

#USCENTCOM

#armajobs

The likely salary range for this position is $129,200 - $174,800. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA FL MacDill AFB

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans