Network and VoIP Technician

NexLine Communications; Forty Fort (Luzerne County); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Job summary

NexLine Communications, a telecommunications company based in Forty Fort, PA, is seeking a Network Admin/VoIP Technician. The role combines training with our lead engineer, handling customer support calls, and hands-on installation at client sites within a regional radius.

You will troubleshoot issues, log tickets, and support deployment of systems. Occasional overnight travel may be required as part of covering customer locations and project needs.

Qualifications

• Computer networking knowledge required.
• IP addressing and routing knowledge.
• VoIP experience is a plus (not required).
• Strong interpersonal and communication skills.
• Leadership capability beneficial for the role.

Responsibilities

• Train alongside our lead engineer to learn deployed systems and equipment.
• Answer support calls from existing customers.
• Assist in troubleshooting customer issues and input tickets in the system.
• Install systems at customer sites within the usual 2-hour radius, with occasional overnight travel.

Skills

Computer Networking Knowledge

IP Addressing and Routing

VoIP Experience

Interpersonal & Communication Skills

Team Leadership

Job description

Telecommunications Company Based in Forty Fort PA is seeking a Network Admin/VoIP Technician.

Job description:

• Train along side our lead engineer to learn systems and equipment we deploy.
• Answer support calls from existing customers
• Assist in troubleshooting customer issues and input in ticketing system.
• Installing systems at customer site (Normally within a 2 hour radius but occasionally further and some overnight travel)

Qualifications and Skills

• Computer Networking Knowledge
• IP Addressing and Routing
• VoIP Experience (Not required but a plus)
• Good interpersonal and communication skills
• Team Leadership

Salary plus company 401K and paid health benefits.

Job Type: Full-time

Benefits:

• 401(k) matching
• Competitive salary
• Paid time off

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• Monday to Friday