Network Analyst/ Network Support Analyst/Technology Specialist

Collabera; Tennessee; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Paid vacations

Medical, Dental and Vision insurance

401K retirement savings plan

Life Insurance

Disability Insurance

Job summary

A prominent IT staffing company is seeking a Technology Specialist Level II to support IT operations in a manufacturing setting. The role involves troubleshooting PCs, administering networks, and coordinating small IT projects. Candidates should have 4-7 years of experience and must be familiar with systems including Windows and SQL Servers. This position requires on-call availability during off hours, offering premium pay for such duties. Comprehensive benefits are available, including paid vacations and medical coverage.

Qualifications

• 4-7 years of applied experience in IT support.
• Familiar with networking and LAN setup.
• Experience with server maintenance tasks.

Responsibilities

• Support day-to-day operations of PCs and networking equipment.
• Coordinate small to medium IT projects at the manufacturing location.
• Handle site-specific help desk issues and perform office visits.

Skills

Troubleshooting basic computer issues

Familiar with WinXP, Win7

Network Administration

SQL Server

MS Office products

Education

High School Degree or GED

Job description

• Contract

Company Description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

Job Description

Job Title: Technology Specialist Level II

Location: Loudon, TN 37774

Duration: 5+ Months

In this position, the candidate will work normal business hours during the day, but there is also on-call hours during 2nd and 3rd shift. There is premium pay for having to go in during off hours

Purpose:

Support the day to day operations of PC’s and networking equipment for the manufacturing location. Coordinate small to medium size IT projects for the mill and contribute to large IT projects.

Customers:

Primary customers will be the site personnel in the office and manufacturing areas. Key stakeholder and working relationships will be established with engineering, infrastructure, and the business depending on the assignment and project scope.

Reports:

The incumbent works the ITS Infrastructure Coordination & Delivery Manager and may take functional work direction from others at the facility.

General Duties:

• PC Support – Handles site specific help desk problems that require an office/desk visit.
• LAN Administration Support – performs requests/setup for new employee accounts (LAN, email, etc.).
• Network Support – Installs all new network equipment with assistance from Network Operations team.
• PC Deployment – Performs imaging on new PC’s including software installation.
• Surplus Coordination – Document and coordinate IT hardware surplus equipment process for inventory purposes.
• Server Support/Maintenance – Plans and performs maintenance activities with assistance from the Server team as needed.
• Maintain site Business Continuity Plan for ITS.
• Maintain 1 - 5 year ITS plan.
• Ensure that the LAN and related computer systems are in compliance with established control procedures
• Demonstrates a commitment to quality performance through personal example by adopting a customer-based philosophy in the level of service provided
• Rapidly absorbs new technical information and applies it effectively.

Qualifications

• High School Degree or GED
• 4-7 years of applied experience with demonstrated skills described defined below.
• Troubleshooting and solving basic computer issues, familiar with WinXP, Win7, Win 2003/2008 Server, SQL Server 2003/2008, Networking, LAN networks, Wireless networks, Firewalls, MS Office products, and SharePoint.

Additional Information

If you are interested and want to apply, Please contact: