Prime Tech Support

Collabera; Richardson (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading IT staffing firm in Richardson, Texas is seeking a professional with experience in network management applications. Responsibilities include analyzing and configuring applications, providing debugging consultation, and managing workload efficiently. Candidates should have over a year of Linux/Unix knowledge, MySQL expertise, and CCNA networking certification. This position offers opportunities for training and mentoring in a dynamic IT environment.

Qualifications

• 1+ years of Linux/Unix knowledge preferably RHCE certified.
• MySQL expertise and good knowledge of Java required.
• CCNA level networking knowledge or certification needed.
• Virtualization knowledge (VMWare, KVM, Hyper-V) is a plus.

Responsibilities

• Analyze and configure network management applications.
• Provide consultation to debug network systems problems.
• Manage workload efficiently in time-critical situations.
• Provide training and mentoring to other CSEs.
• Use test equipment in simulations for real problem-solving.
• Document problems and solutions accurately.

Skills

Linux/Unix

MySQL

Java

CCNA networking

Virtualization (VMWare, KVM, Hyper-V)

SNMP

Education

RHCE certification

Job description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence.

Job Description

• Analyze, use and configure network management applications for medium to critical complexity networks.
• Phone/email/fax consultation to debug network systems problems of increasing levels of complexity; provides support on a world-wide basis.
• Manage workload and other assignments efficiently while being able to resolve time-critical situations reliable and professionally.
• Provide systems product training and mentoring to other CSE's and assist in problem resolution where required.
• Utilize test equipment and configurations in CSE lab for simulations of real problems.
• Escalate systems and problems to appropriate internal resources and resolve on a timely basis.
• Accurately and completely document problems and solutions on case notes and bug reports
• Strong SNMP Skills.
  

Qualifications

• 1+ year of Linux/Unix knowledge above user-level. Would prefer RHCE certification.
• MySQL expertise and good Java Knowledge.
• CCNA level networking knowledge or certification.
• Virtualization knowledge VMWare, or KVM, or Hyper-V experience.