Network Analyst II – Enterprise IT & CHYM Ops (On-Site)

Metropolitan Government of Nashville & Davidson County; Nashville (TN); On-site; USD 65,000 - 95,000; Full time

Job summary

Metropolitan Government of Nashville & Davidson County information technology services seeks an Information Systems Communications Analyst 2- CHYM i to support the CHYM Transportation Network and Metro network infrastructure. The role emphasizes operational support, troubleshooting and documentation across layers 1–3, and collaboration with CHYM Architects and other ITS teams.

The ideal candidate will bring three years of networking experience, familiarity with VLANs, DHCP, and Cisco equipment,

Qualifications

• Three years of experience in design, installation and maintenance of communications systems and networks.
• Experience supporting enterprise network environments, including VLANs, IP addressing, DHCP.
• Experience with Cisco or comparable enterprise networking equipment using CLI.
• CCNA certification or comparable networking certification is a plus.

Responsibilities

• Support network applications and equipment for CHYM Transportation Network and Metro network environment.
• Perform DHCP and server-based network troubleshooting and monitoring tools administration.
• Troubleshoot network applications and services across OSI layers 1–3.
• Handle moves, adds, changes and deletes for network/telecom services.
• Gather/analyze information to identify problems and develop technical solutions.
• Coordinate with CHYM Architects, ITS teams, customers and vendors.
• Prepare clear technical documentation for technical and non-technical audiences.
• Provide on-site network and telecom support across Nashville and Davidson County.

Skills

Enterprise networking

OSI Layers 1-3

Documentation

Communication

Education

CCNA certification

Tools

Cisco devices

Job description

Metropolitan Government of Nashville & Davidson County information technology services seeks an Information Systems Communications Analyst 2- CHYM i to support the CHYM Transportation Network and Metro network infrastructure. The role emphasizes operational support, troubleshooting and documentation across layers 1–3, and collaboration with CHYM Architects and other ITS teams.

The ideal candidate will bring three years of networking experience, familiarity with VLANs, DHCP, and Cisco equipment,