Network Analyst II

Amtec Staffing; Fort Walton Beach (FL); On-site; USD 70,000 - 95,000; Full time

Job summary

Amtec Staffing in Fort Walton Beach, FL is seeking a Network Analyst II responsible for the operational maintenance and stability of the local network infrastructure. You will be the primary contact for end-user network requests and break-fix recovery, ensuring high availability and service continuity.

Responsibilities include managing SD-WAN routers, LAN switches, WAPs; monitoring UPS for power redundancy; performing firmware updates; maintaining cabling and data closets; and resolving

Qualifications

• 11+ years of network/IT experience with a high school diploma.
• CCNA, CCNP, or Security+ certifications preferred.
• Experience maintaining local network hardware and resolving incidents via ticketing systems.

Responsibilities

• Provide primary O&M support for local network hardware including SD-WAN routers and LAN switches.
• Monitor UPS systems to ensure power redundancy and uptime.
• Perform firmware updates and hardware replacements; manage cable infrastructure and data closets.
• Resolve break-fix incidents to minimize business impact via ServiceNow.
• Handle end-user network requests such as VLANs, port activations, and device deployments.

Skills

Cisco SD-WAN

Cisco switches

Wireless networking

Education

11+ years with HS

AA degree

Tools

Catalyst Center

vManage

Cisco ThousandEyes

SolarWinds

Netbrain

StatSeeker

DNS/DHCP management

Job description

The Network Analyst II is responsible for the operational maintenance (O&M) and stability of local network infrastructure. This role ensures high availability of connectivity services by managing hardware lifecycle, resolving technical incidents via the ServiceNow ticketing system, and maintaining the physical integrity of data center and closet environments. The candidate will serve as a primary point of contact for end-user network requests and critical break-fix recovery.

Key Responsibilities:

• Infrastructure Operations & Maintenance (O&M)
• Provide primary O&M support for local network hardware, including SDWAN routers, LAN switches, and Wireless Access Points (WAPs).
• Monitor and maintain Uninterruptible Power Supply (UPS) systems to ensure power redundancy and network uptime.
• Perform routine firmware updates and hardware replacements making sure Physical Infrastructure Management:
• Manage and maintain cable infrastructure, ensuring all patching is labeled, routed, and documented.
• Oversee the organization and safety of data closets, ensuring they meet corporate standards for cleanliness and airflow.
• Perform physical audits of hardware installations to ensure compliance with safety and operational guidelines.
• Drive daily activities based on end-user needs and the ServiceNow queue.
• Execute "Break-fix" resolutions for network outages or degraded performance to minimize business impact.
• Fulfill standard operational work requests, such as VLAN assignments, port activation, and hardware deployments.

Skills Required:

• Technical Proficiency: Demonstrated experience configuring and troubleshooting Cisco SDWAN, switching, and wireless technologies.
• Preferred: Fluency in using Cisco network manage tools such as Catalyst Center , vManage, Cisco Thousand Eyes. Other network management tools such as SolarWinds, Netbrain, StatSeeker. Good understanding of IP Management DNS/DHCP

Experience Required:

• 11 years with HS Diploma
• Preferred: 11+ Years with HS 7+ Years with AA 5+ Years with BS

Education Required:

• 11+ Years with HS 7+ Years with AA
• Any network or IT certifications (CCNA, CCNP, Sec+)