Network Analyst # 26-24169

Us Tech Solutions; Crestview, Fort Walton Beach, Destin (FL, FL, FL); On-site; USD 70,000 - 100,000; Full time

Job summary

US Tech Solutions in Crestview, FL is seeking a Network Analyst responsible for the operational maintenance and stability of the local network infrastructure, ensuring high availability of connectivity by managing hardware lifecycle and resolving incidents via the ServiceNow system.

The role acts as the primary point of contact for end-user network requests and critical break-fix recovery, performing firmware updates, cabling administration, and safe data closet practices to meet corporate

Qualifications

• 11+ years of experience in network engineering or related roles.
• Hands-on experience with Cisco SD-WAN, switching, and wireless technologies.
• Active network certifications are preferred (CCNA/CCNP/Sec+).

Responsibilities

• Provide primary O&M support for local network hardware including SD-WAN routers, LAN switches, and WAPs.
• Monitor UPS systems for power redundancy and network uptime.
• Perform firmware updates and hardware replacements while maintaining physical infrastructure.
• Manage and document cable infrastructure and data closet organization.
• Execute break-fix resolutions and fulfill standard operational requests (VLANs, ports).

Skills

Cisco SD-WAN

LAN switches

Wireless technologies

Education

11+ Years with HS

7+ Years with AA

CCNA/CCNP/Sec+ certifications (preferred)

Tools

Catalyst Center

vManage

Cisco ThousandEyes

SolarWinds

NetBrain

Stat Seeker

Job description

Duration

8+ Months Contract

Position Summary

• The Network Analyst is responsible for the operational maintenance (O&M) and stability of local network infrastructure.
• This role ensures high availability of connectivity services by managing hardware lifecycle, resolving technical incidents via the ServiceNow ticketing system, and maintaining the physical integrity of data center and closet environments.
• The candidate will serve as a primary point of contact for end-user network requests and critical break-fix recovery.

Primary Roles and Responsibilities Infrastructure Operations & Maintenance (O&M):

• Provide primary O&M support for local network hardware, including SDWAN routers, LAN switches, and Wireless Access Points (WAPs).
• Monitor and maintain Uninterruptible Power Supply (UPS) systems to ensure power redundancy and network uptime.
• Perform routine firmware updates and hardware replacements making sure Physical Infrastructure Management
• Manage and maintain cable infrastructure, ensuring all patching is labeled, routed, and documented.
• Oversee the organization and safety of data closets, ensuring they meet corporate standards for cleanliness and airflow.
• Perform physical audits of hardware installations to ensure compliance with safety and operational guidelines.

Incident & Request Management:

• Drive daily activities based on end-user needs and the ServiceNow queue.
• Execute "Break-fix" resolutions for network outages or degraded performance to minimize business impact.
• Fulfill standard operational work requests, such as VLAN assignments, port activation, and hardware deployments.

Skills Required Technical Proficiency:

• Demonstrated experience configuring and troubleshooting Cisco SDWAN, switching, and wireless technologies.

Skills Preferred

• Fluency in using Cisco network manage tools such as Catalyst Center , v Manage, Cisco Thousand Eyes. Other network management tools such as SolarWinds, Net brain, Stat Seeker.
• Good understanding of IP Management DNS/DHCP

Education Required

• 11+ Years with HS 7+ Years with AA

Education Preferred

• Any network or IT certifications (CCNA, CCNP, Sec+)

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

AI Statement:

By applying, you acknowledge that AI-assisted tools may be used during hiring.